Job Summary:
The Product Operations Programs team has an exciting opportunity to assist the Testing Director, to coordinate and run the End to End (E2E) User Acceptance Testing (UAT) Major Release Cycles. This new team is being created and is standardizing the UAT Testing criteria within Product Operations. This includes documenting best practices from current team members and to find more ways to continuously improve the existing process. The UAT Coordinator will be responsible for communication between testers, IT, and appropriate stakeholders; ensure that test cases are loaded in the QA tool correctly and executed in a timely manner; and manage defect tracking and resolution.
Responsibilities
• Communications – mainly announcements to a large group of stakeholders
• Facilitate daily status and defect meetings
• Report generation and analysis
• Training new testers to the process
• Manage execution of test cases and testing calendar
• Support with test cases as needed – making sure they are in the tool, and running correctly
• Following up with testers who are behind schedule
• Facilitating the go/no-go process at the end of the cycles
• Participating in regular lessons learned exercises
• Resolve conflicts and issues that occur
Qualifications
Critical
• Team player in a dynamic organization
• Ability to form partnerships and relationships amongst cross-functional teams
• Facilitation or coordination experience with teams across multiple time zones
• Continuous improvement mindset – ability to be able to articulate the need for change and come up with ideas on how to get there
• Persistence and ability to drive tasks to closure
• Experience in setup and managing a sustainable UAT process for on premise and cloud applications
• Proficiency in MS Office software
• Strong communication skills
The Product Operations Programs team has an exciting opportunity to assist the Testing Director, to coordinate and run the End to End (E2E) User Acceptance Testing (UAT) Major Release Cycles. This new team is being created and is standardizing the UAT Testing criteria within Product Operations. This includes documenting best practices from current team members and to find more ways to continuously improve the existing process. The UAT Coordinator will be responsible for communication between testers, IT, and appropriate stakeholders; ensure that test cases are loaded in the QA tool correctly and executed in a timely manner; and manage defect tracking and resolution.
Responsibilities
• Communications – mainly announcements to a large group of stakeholders
• Facilitate daily status and defect meetings
• Report generation and analysis
• Training new testers to the process
• Manage execution of test cases and testing calendar
• Support with test cases as needed – making sure they are in the tool, and running correctly
• Following up with testers who are behind schedule
• Facilitating the go/no-go process at the end of the cycles
• Participating in regular lessons learned exercises
• Resolve conflicts and issues that occur
Qualifications
Critical
• Team player in a dynamic organization
• Ability to form partnerships and relationships amongst cross-functional teams
• Facilitation or coordination experience with teams across multiple time zones
• Continuous improvement mindset – ability to be able to articulate the need for change and come up with ideas on how to get there
• Persistence and ability to drive tasks to closure
• Experience in setup and managing a sustainable UAT process for on premise and cloud applications
• Proficiency in MS Office software
• Strong communication skills
Preferred
• Experience with Confluence or similar tools
• Experience with QA processes
• Experience with various tools (Jira, HPALM & Aha!)
• Project Management or Coordination skills a plus
• Experience with Confluence or similar tools
• Experience with QA processes
• Experience with various tools (Jira, HPALM & Aha!)
• Project Management or Coordination skills a plus
Industry
• Computer & Network Security
• Information Technology & Services
• Internet