Coordinate patient care activities across OPD, IPD, ICU, Emergency, and specialty departments.
Facilitate timely consultations, referrals, investigations, and treatment plans.
Track patient progress and ensure continuity of care throughout the hospitalization journey.
Coordinate multidisciplinary rounds and follow-up actions.
- Assist the Medical Office in monitoring clinical operations and patient care quality.
- Support implementation of clinical policies, protocols, and patient safety initiatives.
- Coordinate with department heads regarding patient care issues and service improvements.
- Assist in clinical audits and accreditation-related activities.
  - Act as a point of contact for patients and families regarding care coordination.
  - Address patient concerns and escalate unresolved issues appropriately.
  - Ensure smooth admission, transfer, and discharge processes.
  - Facilitate timely communication between clinicians and patients' families.