We’re looking for a proactive, confident and relationship-driven Retail Execution & Consumer Engagement Coach to support retail execution, product education and consumer engagement within the vape and smoke-free products category.

This role involves visiting multiple retail locations, building strong retailer relationships, maintaining in-store standards and delivering engaging product education experiences for eligible adult consumers.

Key responsibilities

• Visit retail stores to support retail execution and maintain high store standards.

• Complete merchandising checks and point-of-sale material (POSM) compliance audits.

• Support stock management, product displays and inventory checks.

• Build and maintain strong relationships with retail partners.

• Deliver consumer engagement activations during strategic 2–4-hour activation windows.

• Provide product education and support retail teams with relevant product information.

• Complete accurate reporting and provide feedback following store visits and activations.

• Ensure all activities comply with relevant policies and responsible marketing requirements.

What we’re looking for

• Strong communication and relationship-building skills.

• Confidence engaging with retailers and eligible adult consumers.

• Excellent organisation and time management.

• A proactive, self-motivated approach to managing multiple store visits.

• The ability to work independently while maintaining high standards.

• Previous experience in retail, sales, merchandising or consumer engagement is advantageous.

The opportunity

Join a field-based team where you’ll combine retail execution, retailer education and consumer engagement to deliver high-quality in-store experiences across multiple locations.