About the role
To lead the Centre's supportive care programme, providing practical and emotional support, reliable information and access to services for people affected by cancer and their whānau; working with individuals and facilitating support groups.
Key responsibilities
- Agree priorities and service plans with the General Manager, responding to local needs and equitable access
- Plan a workload that includes appointments, follow up, groups, records and supervision within agreed hours
- Listen to client priorities, assess support needs, agree plans and review progress
- Provide practical and emotional support and reliable information in person, by phone or online
- Maintain planned follow up before, during and after treatment
- Connect clients with health, counselling, hospice, financial, welfare and community services as appropriate
- Identify needs and design accessible groups with the General Manager
- Recruit and welcome participants, establish group expectations and facilitate inclusive sessions
- Maintain timely records via record management system including contact notes, support plans, referrals, actions and client status
- Maintain links with Wairau Hospital, GPs, hospice, counsellors, iwi and Māori health providers, accommodation services and community organisations
About you
- A relevant qualification in nursing would be an advantage, with experience appropriate to supportive care. Qualifications in other health or social care related disciplines will also be considered
- Experience supporting people and whānau through illness or complex practical and emotional needs
- Ability to assess support needs, agree plans and make sound referral and escalation decisions
- Experience designing or facilitating groups, or evidence of the skills needed to lead inclusive support groups
- Warm communication, empathy and the ability to build trust with people from different backgrounds
- Emotional self awareness and the ability to remain calm and respond thoughtfully in sensitive situations, maintaining boundaries and seeking support when needed
- Understanding of Te Tiriti o Waitangi, tikanga Māori and local iwi relationships, and commitment to equitable access
- Confidence with Microsoft Office and digital tools, and the ability to learn different platforms and maintain accurate records
- Ability to work independently and contribute positively to a small team
- A full, clean driving licence
About us
Cancer Society Marlborough supports people affected by cancer and their whānau through practical assistance, information and supportive care. Te Tiriti o Waitangi and reducing cancer inequities inform our work. Marlborough is an affiliate of Cancer Society New Zealand.