Kia hiwa rā! Ready to walk alongside whānau and help secure safe, stable housing? 

We’re looking for an experienced,  practical and values-driven Caseworker to join our Community Housing team. This is a great opportunity for someone with relevant community, housing, social services or case management experience. Social Workers Registration Board (SWRB) registration is not required for this position.

If you’re practical, people-focused, and committed to making a real difference, this could be the role for you.

About us:
At Whare Āwhina, we are driven by a vision of a just society. Our mahi is grounded in the principles of manaakitanga, rangatiratanga, whanaungatanga, and kotahitanga.

We empower people in Taitokerau by walking alongside them as they navigate life’s challenges. Our services include: Community Law, Community Housing & Community Support including our community cafe, social supermarket and subsidiary Whakaora Kai food rescue.

About the role:

You’ll support whānau to navigate housing challenges, strengthen wellbeing and build more stable futures. Working directly with whānau in often complex, real-life situations, you’ll build trust, help navigate systems and work together on practical pathways forward.

Details:

• Full-time, permanent

• Monday – Friday (37.5 hours per week)

• Based in Whangārei CBD

Key responsibilities:

• Build strong, trusting relationships with whānau

• Work alongside whānau to co-design practical support plans

• Carry out home visits, assessments, and follow-ups

• Support whānau to access housing and wider community services

• Maintain accurate case notes and reporting requirements

• Work collaboratively with government and community agencies

• Uphold health & safety, privacy, and organisational values

What you’ll bring:

Must have:

• Relevant experience in case management, community housing, whānau support or social services

• Full, clean NZ driver’s licence

• Experience working with whānau facing challenging or complex circumstances

You’ll also bring:

• A strong commitment to Te Tiriti o Waitangi and kaupapa Māori approaches

• The ability to build trust and communicate effectively with a wide range of people

• Solid admin and digital skills (you can keep your notes tidy and your systems up to date)

• Good judgement, resilience, and the ability to stay calm under pressure

You’ll thrive in this role if you:

• Are practical and solutions-focused (not just theory-driven)

• Can navigate complexity without getting overwhelmed

• Enjoy working as part of a kaupapa-driven, collaborative team

• Are willing to roll up your sleeves and do what’s needed

What we offer:

• A competitive salary aligned with pay parity, based on your experience and qualifications

• A values-led workplace grounded in manaaki and justice

• A supportive and collaborative team environment

• Opportunities for professional growth and development

• A permanent, full-time position with stable working hours (Monday to Friday)

• A vibrant workplace in the heart of Whangārei

How to apply:

If this sounds like you, we’d love to hear from you.

Please send your CV and a brief cover letter outlining why this role and kaupapa resonate with you.

For a full job description or a kōrero, email: [email protected]

Applications close: 12 November, 5.00pm
Please note: We may begin shortlisting and interviewing as applications are received, so don’t wait to apply.

Are you a Registered Social Worker? We're also recruiting for a Kaiārahi – Registered Social Worker position. Check out our other SEEK vacancy for details.