Tutor Workforce Manager
Location: Hybrid (3 days office-based)
Contract: Permanent | Full-time
Salary: £36,000

The Opportunity

An exciting opportunity has arisen for a people-focused HR & Onboarding Coordinator to join a growing education organisation. This newly created role is ideal for an HR, workforce management or operations professional who is passionate about supporting people, building effective processes and creating an outstanding employee experience.

You will take ownership of the tutor and mentor workforce, ensuring a seamless journey from onboarding and compliance through to engagement, performance management and retention. Working closely with recruitment and education teams, you will help build a high-performing, well-supported network of tutors and mentors while ensuring workforce processes, compliance standards and people practices are delivered to a consistently high standard.

Key Responsibilities Include

Managing the onboarding and induction process for tutors and mentors
Coordinating safer recruitment checks and compliance requirements
Issuing and managing employment contracts and self-employed agreements
Delivering tutor inductions and ensuring access to systems and resources
Managing tutor offboarding processes
Monitoring employment status determinations and contractor compliance
Ensuring DBS checks, safeguarding training and compliance records remain up to date
Coordinating tutor appraisals, supervision meetings and performance reviews
Supporting managers with performance, conduct and absence management matters
Managing day-to-day HR queries and employee relations issues
Working closely with operational teams to identify and address performance concerns
Supporting CPD, training and professional development initiatives
Managing workforce data, records and reporting
Acting as a key point of contact for tutor queries and concerns
Supporting recruitment activity, including shortlisting and interviewing when required

Essential

Experience in an HR, people management, workforce operations or employee relations role
Good understanding of UK employment law and HR best practice
Experience managing both employed and self-employed or contractor workforces
Experience handling performance, conduct and absence management matters
Experience managing onboarding and induction processes
Strong stakeholder management and relationship-building skills
Understanding of safeguarding and safer recruitment practices
CIPD Level 3 qualification or equivalent HR experience

Desirable

Experience within education, social care, healthcare or another regulated environment
Knowledge of DBS processes and safeguarding requirements
Experience maintaining a Single Central Record (SCR)
Familiarity with ATS, HR or CRM systems
Understanding of KCSIE guidance