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FULL NZ WORKING RIGHTS ESSENTIAL

Big personality? Positive energy? Love hospitality and know how to lead a busy service? We want to hear from you.

White + Wong’s / Sardine Newmarket is looking for an experienced Duty Manager to join our rooftop team.

We’re after someone who brings personality, flair and great energy to every shift. Someone who loves being on the floor, connects naturally with guests, backs their team and can keep things running smoothly when the venue is pumping.

This isn’t a role for someone who wants to stand on the sidelines – we want a hands-on hospitality person who leads from the front and genuinely enjoys what they do.

What we’re looking for:

  • Previous experience in a senior hospitality/Duty Manager role

  • Current Manager’s Certificate / LCQ

  • A confident, positive and outgoing personality

  • Strong food, wine and beverage knowledge

  • A natural ability to connect with guests and create memorable experiences

  • A great team player who can also step up and lead

  • Calm and confident under pressure

  • High standards, great presentation and attention to detail

  • Flexibility to work evenings, weekends and public holidays

Duties the role will include:

  • Day to day management of the FOH staff and ensure there is a harmonious relationship over the pass.

  • Ensure a safe working environment and positive customer experience by facilitating safe work behaviours of the team.

  • Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise ‘lead from the front’ in the restaurant as the duty manager

  • Ensure the establishment is clean and tidy at all times with appropriate ambience, through music and lighting.

  • Monitor the food offering and presentation and take note of any customer feedback.

  • Monitor cleaning of dining areas/bathroom/foyer to maintain sanitation standards.

  • Achieve top line sales

  • Ensure good roster management

  • Assist in recruitment

What you’ll get from us:

  • A fun, fast-paced rooftop venue with plenty of personality

  • A great team and supportive senior management

  • Above-market remuneration

  • Genuine career development within Good Group Hospitality

  • Staff discounts across our Auckland and Queenstown venues

  • Company-paid EAP services

White + Wong’s/Sardine is part of Good Group Hospitality, home to some of New Zealand’s best-known hospitality venues.

We take our food, drinks and service seriously – but we want our people to have some fun while doing it.

If you’re an experienced hospitality leader with personality, confidence and a bit of flair, we’d love to meet you.

Apply now and come join the rooftop team!