About the role

We are looking for a hands-on Store Manager to lead the launch and ongoing operation of a new health and wellness retail store. This role suits either an experienced Retail Manager, or a strong Store Manager ready to step into broader commercial and operational responsibility. The successful candidate will be expected to lead from the front, build the team, drive store readiness, manage day-to-day operations and take ownership of sales performance and customer experience.

Key responsibilities

• Lead new store setup and opening preparation

• Recruit, train and manage the retail team

• Set and manage store sales targets and performance KPIs

• Oversee daily store operations, stock, merchandising and service standards

• Work with suppliers and internal teams to support product range and stock availability

• Support and coordinate local marketing and promotional activities

• Monitor store performance and take practical action to improve results

• Resolve operational issues independently and keep priorities moving forward

About you

• 3+ years' retail management experience

• Previous new store opening or 0-1 setup experience is highly preferred

• Strong hands-on retail operations experience

• Proven team leadership and sales management capability

• Good commercial judgement and problem-solving skills

• Confident working across operations, sales, stock and people management

• Strong communication skills in English and Mandarin

• Experience in health supplements, pharmacy, wellness or specialty retail is preferred

• Valid New Zealand working rights

Benefits

• Competitive remuneration based on experience

• Performance incentives

• The opportunity to help build and grow a new retail business from the ground up

• Internal career development opportunities

• Staff product discounts