We’re Hiring: Manager – US Mortgage Operations -Settlements Ops
US hours , Night shift , work from office, location is Coimbatore (TN)
We are looking for a seasoned professional to lead large-scale operations in the US Mortgage/Title Services domain. This is a high-impact leadership role managing multiple accounts and driving delivery excellence.
📌 Key Responsibilities
- Lead and manage multiple client accounts with a span of 100–150 FTEs
- Drive end-to-end delivery, quality, and client satisfaction, including handling escalations
- Bring deep expertise in US Mortgage Operations – Settlement Services, including:
- Post-Closing
- Recording
- Policy Preparation
- Curative
- Conduct daily/weekly governance calls and huddles with Line Leads and Managers
- Analyze MIS reports to drive performance improvements and informed decision-making
- Own and manage P&L, ensuring revenue growth and profitability targets are met
- Engage with clients through reviews, meetings, and strategic discussions
🎯 What We’re Looking For
- Graduate degree (mandatory)
- 10+ years of experience in Mortgage/Title Operations
- Proven experience managing large teams and multiple accounts
- Strong financial acumen and stakeholder management skills
- Flexibility to work in US shift hours
🚀 Why Join Us?
- Opportunity to lead large, impactful operations
- Work with global clients in a fast-paced environment
- Drive strategy, growth, and operational excellence
👉 If you’re interested or know someone who fits this role, feel free to apply or connect via DM.