Jump Start Technology is a well-established, rapidly growing technology solutions provider in the Mountain View and San Jose area. We take pride in providing innovative, top-tier technical solutions to growing businesses. Our client base provides us with hands-on exposure to a variety of technologies allowing our team a multitude of learning opportunities. We are currently seeking an IT Systems Specialist to join our innovative collaborative team.

What you’ll do:

· Contribute to process innovation by exploring creative solutions using AI, scripting, and automation tools

· Troubleshoot client endpoint, SaaS, networking, and A/V issues with responsiveness and strong follow-through

· Provide incredible customer service and accurate documentation of client issues

· Configure new technology including software and applications, computer hardware and desktops, and operating systems

· Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently

Skills You’ll Need:

· Experience with a variety of operating systems, including Windows, Mac, and Linux systems

· General knowledge of different hardware platforms, cloud services, and line of business applications

· Basic understanding of how to troubleshoot network systems, phone systems, Internet connectivity, and other technological equipment

· Determination and commitment to advancing technical skillset and learning new technologies

· The poise and attitude to provide top-tier customer service in a fast-paced environment

· Proactivity, ownership of responsibilities, and drive to succeed

· Critical thinking, ability to problem-solve client issues and learn new applications and skills

· Ability to effectively present information and respond to questions from a variety of co-workers and clients across different industries

Future Opportunity:

· Build a career, not just work a help desk. Gain exposure to increasingly complex technologies, projects, and client environments.

· Develop expertise in AI, cybersecurity, cloud services, scripting, and automation, with opportunities to apply your growing skills.

· Take on greater responsibilities and advance your career toward engineering, security, automation, or other specialized roles, supported by experienced IT professionals.

Compensation:

· Salary: $75,000+

· Retirement plan, PTO, health insurance benefits

Ready to apply?

· Quick apply with your resume

· Get a head start on the application process through our online portal here:
https://www.ondemandassessment.com/o/JB-YK0POWSR8/landing?u=1110981