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Role Summary:


The Project Manager within OSF Digital is responsible for overseeing the successful delivery of projects and services to clients, delivering projects to a high standard, keeping scope under control and exceeding client expectations. This role involves managing project delivery teams, coordinating with stakeholders, and driving project management best practices.


Key Responsibilities:

  • Lead and manage project delivery teams, setting clear goals, timelines, and expectations for project performance.

  • Coordinate with clients, stakeholders, and internal teams to ensure successful project execution and delivery.

  • Develop and maintain detailed project plans, including resource allocation, timelines, and budget tracking.

  • Oversee the entire project lifecycle, from initiation and planning to execution, monitoring, and closure.

  • Implement project management best practices and methodologies, such as Agile or Waterfall, to ensure efficient and effective delivery.

  • Monitor project progress and performance, making adjustments as necessary to meet project objectives.

  • Manage project risks and issues, implementing mitigation strategies to minimize impact on project delivery.

  • Ensure clear and effective communication with all project stakeholders, providing regular updates and reports on project status.

  • Foster a collaborative and positive team environment, encouraging continuous learning and improvement.

  • Contribute to the development and refinement of the company's project delivery processes and standards.


Experience Required:

  • Proven experience as a Delivery Manager, Project Manager, or similar role with a track record of successful project delivery.

  • Strong background in managing complex projects across various technologies and platforms.

  • Experience with project management tools and methodologies.


Skills Required:

  • Excellent leadership and team management skills.

  • Strong communication and stakeholder management abilities.

  • Proficiency in project planning, risk management, and resource allocation.

  • Ability to make decisions and solve problems effectively under pressure.

  • Strong organizational skills with attention to detail.


Additional Qualifications:

Bachelor's degree in Computer Science, Business Administration, or a related field.

Project management certifications (e.g., PMP, PRINCE2, CSM) are advantageous.


Assessment Criteria:


Project Delivery: Demonstrated ability to deliver projects on time, within scope, and budget, while meeting or exceeding quality standards.

Leadership: Proven leadership skills in guiding delivery teams and driving project success.

Communication: Strong communication skills to effectively manage stakeholder expectations and team collaboration.

Problem-Solving: Aptitude for identifying project challenges and developing effective solutions.

Process Improvement: Commitment to continuous improvement of project delivery processes and methodologies.

Adaptability: Flexibility to adapt to changing project requirements and business needs.

Team Collaboration: Ability to foster a collaborative and supportive team environment.

Cultural Fit: Alignment with OSF Digital's values and the ability to contribute positively to the company culture.


About OSF Digital

OSF Digital is a leading Salesforce multi-cloud partner and global digital transformation specialist with over 20 years of experience and operations across 50+ locations worldwide.

At OSF, you’ll join a culture built on trust, learning, and collaboration — where everyone can bring their whole self to work.

  • Lead high-impact digital projects for leading brands and public sector clients.

  • Be part of a collaborative, high-performing team with global expertise.

  • Enjoy flexible hybrid work options and an inclusive culture.

  • Access structured learning, mentoring, and career growth pathways.


Ready to lead projects that drive real digital impact?

Join OSF Digital and help shape the next wave of transformation.


OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business.