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Home · Appointment Setter (remote / work from home)

SmartLab is an online Literacy, Mathematics and Science Diagnostic and Learning Platform resource for primary, intermediate and secondary schools across New Zealand and Australia (www.mysmartlab.co.nz).

Role

SmartLab is seeking enthusiastic appointment setters to cold and warm call prospective clients in New Zealand and Australia to book them in for online product demonstrations with our team.

Job type

This role is solely remote (work from home). You can also pick and choose your own hours.

Hourly rate + commission

$30.00 NZD per hour plus $15.00 NZD commission for each booked meeting that turns up.

Experience

Previous appointment setting / call centre / cold or warm calling experience is required.

Hours

You will initially start with a 10-hour paid trial where you will be required to book at least 3 meetings. If you are successful meeting the trial KPIs within your first 10 hours, we can then offer ongoing hours provided you can maintain our standard KPIs of one meeting booked every 2.5 hours. The average for the team is one meeting booked every 1-2 hours.

Timeline

If you are successful, we will kick off with a 45-minute online training session, followed by a paid 10-hour trial period in which to meet our KPIs of booking 3 meetings or under. The 10-hour trial can be split up over various days. If you are successful in the trial, you will be offered ongoing hours from now until the first week of December 2026 when schools go on break (provided you maintain the standard KPIs of one meeting booked at least every 2.5 hours).

Requirements

  • You must reside in NZ or Australia

  • Access to your own computer/laptop with a reliable internet connection

  • Your own phone plan (preferably unlimited international calling plan to call Australia as well as NZ)

  • Sailstrail app dialer for call logging (note this is mandatory for the role and the application only works on mobile phones / WhatsApp, and not computer/VoIP dialing). Please review Salestrail's terms of service to ensure you are comfortable using their app before accepting this role.

If you have any questions, please communicate via Seek and email only. Do not call about this opportunity as our phone line is for a separate department, and for school support only. That team does not deal with job applications. Thank you.