About Us & Our Opportunity:
This is more than just a job – it is your chance to build a career with a global leading provider at a time of real momentum and positive change. We have a strong team, top quality products, and a clear growth agenda. The opportunity to step in and shape the future of our business, while building your own career is here.
Jungheinrich is one of the world's fast growing materials handling companies. Headquartered in Hamburg and employing over 20,000 people across 42 countries, we have been a leading provider in the industry since 1953. Our success comes from being OPEN to new ideas, ACTIVE by taking ownership and driving outcomes, EFFICIENT in delivering solutions, and showing that WE CARE about our people, our customers, and the environment.
Globally recognised as one of the top 1% most sustainable companies, Jungheinrich is committed to climate neutrality and innovation that lasts. As part of our continued growth agenda in the APAC region, we have an opportunity for a Parts Interpreter based in Auckland.
Reporting to the Parts Manager, you will play a pivotal role in supporting the success of our spare parts business. You will provide efficient parts interpretation and customer support, collaborating with technical staff, supervisors and suppliers to ensure stock is available in a timely manner. The role requires autonomy, flexibility and a responsive approach to supporting both internal and external stakeholders.
This role is for someone that has a passion for spare parts and wants to take the next step in their career by joining a global market leader with real potential for career progression.
Key Responsibilities:
Provide responsive customer care and clarify parts requirements.
Support technicians and other internal stakeholders with parts identification and supply.
Interpret spare parts and provide accurate pricing and availability information.
Prepare quotations and follow up on orders and delivery commitments.
Unpack shipments and verify parts and quantities against delivery dockets.
Receive stock into the ERP system and put parts away in designated storage locations, ensuring traceability is maintained.
Pick and pack daily orders, prepare consignments, and label parcels and pallets for shipping.
Maintain accurate records and keep ERP information up to date in accordance with company policies and procedures.
Complete cycle counts and support effective inventory and stock control.
Maintain exceptionally high standards of occupational health and safety.
About You:
At Jungheinrich New Zealand we are proud of our culture and want to protect what we are building. Change can be difficult and is not for everyone, and we are therefore very selective about who we invite to join our team, investing the time in getting to know the whole you and for you to get to know us. Your career is important, and we want you to be sure that our opportunity is the right one for you.
To be successful in the position, you will be highly organised, detail-focused and customer-focused, with at least three years’ experience in parts sales, interpretation or customer service. You’ll bring automotive or heavy industry knowledge, strong record-keeping skills and the ability to work safely in a fast-paced environment. You’ll also have a high school diploma or equivalent, be able to lift up to 25 kg, and have the flexibility to work evenings and, on occasion, weekends.
What You Bring:
Excellent communication and customer service skills
Spare parts interpretation and product knowledge
Inventory, stock control and order fulfilment capability
Strong problem-solving and solution-focused approach
Ability to meet deadlines and manage competing priorities
Excellent administration, record-keeping and time-management skills
ERP systems knowledge and commitment to data accuracy
Honesty, transparency, willingness to learn and a can-do attitude
What We Offer:
Health & lifestyle savings – Access Wherefit corporate benefits and save up to 50% on gyms, wellness programs, and more
Employee Assistance Program (EAP) – Take advantage of confidential, professional support whenever you need it.
Supportive team culture – A supportive, collaborative environment where a healthy high-performance culture is paramount and success is shared and celebrated.
Job security- International market leading company.
How to Apply:
If you are excited about what we have to offer, then we invite you to click "Apply" to submit your cover letter and resume.
We welcome confidential enquiries at: [email protected].
We thank all applicants for their interest but regret that only shortlisted candidates will be contacted.
Apply now and take the next step in your career with Jungheinrich!