enGen Global is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute. For more information about the organization, please visit www.thryvedigital.com

JOB SUMMARY: This job will require to manage pre-ONB activities of a Talent Co-Ordinator. This job will require a broad knowledge base across HR functional areas as a foundation to deliver timely, professional and courteous responses to Recruiter, Hiring Manager and Candidate to provide essential candidate experience. The incumbent will be the customer-facing representative for HR Services and operations. It is imperative that the incumbent possess the skills necessary to perform exceptional customer service, while performing transactions with a high degree of quality, accuracy and in a timely manner in accordance with agreed-upon service level agreements.

ESSENTIAL RESPONSIBILITIES: • Provide courteous, respectful and reliable service to HR customers, including pre-hires, active employees and managers. • Initiate welcome emails, schedule interviews, Initiate BGC via HireRight portal, manage Hiring via workday. Should hold hands-on experience of mentioned skills • Learn and understand HR functional area knowledge and be able to navigate finding and using content within the knowledge base, applying it to resolve inquiries efficiently and accurately. E.g., Referral bonus, OTP etc. Role: HR Onboarding