Diagnostic Technician

Giltrap Audi | Grey Lynn, Auckland

Some technicians replace parts. The best ones solve problems.

If you are the technician the rest of the workshop turns to when a fault has everyone else stumped, this is the role built for you. Giltrap Audi is home to some of the most advanced vehicles on New Zealand roads, and we are looking for a sharp diagnostic mind to match them.

The Role

This is a senior technical position at the heart of our Grey Lynn workshop. You will take the lead on complex electrical, mechanical, and software faults, working alongside a supportive team of technicians, service advisors, and workshop control. Day to day you will:

• Lead diagnosis on complex electrical, mechanical, and software faults across the Audi range

• Carry out servicing and repairs to genuine factory standards

• Work closely with service advisors and workshop control to deliver accurate, on time outcomes for customers

• Maintain strong productivity while never compromising on quality

• Stay at the front of the technology curve with fully funded factory training, including EV and high voltage systems

About You

You are a qualified technician who takes genuine pride in finding the fault, not just clearing the code. You bring:

• A formal automotive trade qualification

• VAG experience is essential , whether Audi, Volkswagen, Porsche, Lamborghini, Skoda, or Cupra

• Confidence working through complex electrical and mechanical faults from first principles

• HVE ( High Voltage Expert ) qualification – Highly advantageous but not essential

• WOF certification - Highly advantageous but not essential

• Excellent communication skills both written and verbal

• A positive attitude and the drive to keep learning

What We Offer

Giltrap Group is New Zealand's leading automotive group, and we back our people properly. Alongside a competitive pay rate reflecting your experience, you will enjoy:

• Genuine career development: Factory training and clear pathways to master technician level, so your skills and earning potential keep growing

• The right tools for the job: A modern, well equipped Audi workshop with the latest diagnostic tooling

• The CARE Programme: Free access to the Groov app, annual health checks, eye checks, and wellbeing initiatives that actually get used

• Your birthday off: A paid day off on your birthday, every year

• Volunteer leave: Two paid days each year to support a community organisation of your choice

About Us

Giltrap Group is a family owned New Zealand company driven by a genuine love of cars. We build enduring relationships with our customers and our people by valuing each other, working together, and going the extra mile every time. When you join us, you join a team that takes real pride in the work leaving the workshop.

Ready to take on the faults nobody else can crack?

Apply today and become part of the Giltrap whānau.