A-Ward is an internationally recognised New Zealand engineering company, designing and manufacturing innovative material handling and industrial equipment used worldwide.
We are looking for a highly organised, creative and adaptable all-rounder to join us in a dual role: providing personal assistant and office support to senior management, and delivering hands-on digital marketing across A-Ward and our sub-brands.
About the Role
This is a varied role for someone who enjoys both keeping a busy office running smoothly and getting stuck into marketing. Roughly half your time will support senior leaders and the day-to-day running of the business; the other half will focus on our online presence, content, e-commerce and the marketing support we provide to our international network of dealers and agents.
You'll work directly with senior management, interact with B2B and B2C customers, and be the go-to person for marketing material across our global dealer network, so strong communication skills and a professional, proactive approach are essential.
Key Responsibilities
Personal Assistant & Office Support
Provide PA and administrative support to senior management.
Manage calendars, meetings, travel, correspondence and business documentation.
Prepare reports, presentations and meeting materials.
Greet customers, visitors and guests, and keep the showroom professional and welcoming.
Prepare the boardroom and organise catering for board and key meetings.
Keep the office stocked with refreshments, stationery and supplies.
Support B2B and B2C customer enquiries and general business communications.
Assist with deliveries, collections, events and ad-hoc projects as required.
Digital Marketing & Content
Improve and maintain our search visibility through SEO – keyword research, on-page optimisation, metadata and content updates.
Optimise our content for GEO (Generative Engine Optimisation) so A-Ward products are accurately found and recommended by AI search tools such as ChatGPT, Google AI Overviews and Perplexity.
Create engaging content and write copy for social media posts, blogs, newsletters, product descriptions and website pages.
Carry out basic Shopify updates – adding and editing products, images, pricing, descriptions and collections.
Produce marketing collateral including brochures, flyers, product sheets and print material, and coordinate with printers and suppliers.
Coordinate tradeshows, publications and advertising.
Dealer & Agent Marketing Support
Liaise with our dealers and agents around the world, providing marketing material, product information, imagery and brand guidance.
Respond to dealer marketing requests and help them promote A-Ward products in their markets.
Maintain an organised, up-to-date library of marketing assets for the dealer network.
Skills & Experience
We are looking for someone with:
2+ years' experience in a PA, administration, marketing coordination or similar role.
Hands-on digital marketing experience, including a working knowledge of SEO and an interest in GEO / AI search.
Excellent copywriting skills – able to write clear, engaging content for different audiences and channels.
Experience with Shopify or similar e-commerce platforms.
Design skills using Canva, Adobe InDesign/Illustrator or similar for print and digital collateral.
Experience managing social media accounts and content calendars.
Strong computer skills and confidence with Microsoft Office, Outlook, Word, Excel and PowerPoint.
A high level of English language proficiency, written and verbal.
Highly organised and detail-focused, able to juggle multiple priorities and deadlines.
Professional and confident dealing with senior management, customers, dealers and visitors across different cultures and time zones.
Proactive, resourceful and able to work independently, with a positive, can-do attitude.
Experience with Google Analytics, Google Search Console, email marketing platforms or CRM systems would be a plus.
Experience working with international dealer or distributor networks, or in a B2B and B2C environment within manufacturing, engineering, technology, products or e-commerce, would be advantageous.
Requirements
Current NZ driver's licence – occasional deliveries, collections and business errands required.
Some domestic and/or international travel may be required, including tradeshows.
Occasional flexibility to communicate with overseas dealers and agents across time zones.
Must be a New Zealand citizen or resident with the right to work in New Zealand.
High level of professionalism, discretion and confidentiality.
Why A-Ward?
This is an opportunity to become a valued member of a growing, internationally focused business. You'll have exposure to senior management, board-level activity and our global dealer network, along with real ownership of our digital marketing and the chance to see the impact of your work.
If you're organised, creative and the type of person who sees what needs doing and gets it done, we'd love to hear from you.
Apply now with your CV, a cover letter explaining why you're a great fit for A-Ward, and examples of your marketing, writing or design work.