About our hotel

The James Cook Hotel Grand Chancellor is one of Wellington’s most well-known Hotels. We are part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore.  Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities. 

James Cook Hotel Grand Chancellor is home to Whitby’s Restaurant and Bar which is well known for its superb a la carte and buffet menu. We also operate a smaller more intimate restaurant, Sojourn Café and Bar, a 24 hour room service menu available for guests staying in one of our 269 guest rooms, and the Harbour Lounge on our 26th floor. 

We are looking for and experienced bartender to join our highly successful Food & Beverage team. The role covers assisting and supporting the team on the floor during busy operations and assisting in other areas of Food and Beverage when required.

The successful candidate will have the ability to work in all Food & Beverage departments including Conferencing. The part- time position will provide approximately 20 – 25 hours per week, with starting times predominantly between 15.00 to 1700 and occasional morning shifts. Candidates must be available for a 7-day rotating roster, including weekends especially Friday and Saturday’s evenings.

 The ideal candidate for this role will:

• Be passionate about Food & Beverage

• Provide exceptional customer service and has a friendly & outgoing personality

• Have a good knowledge of wine, beers, cocktails and have the ability to confidently recommend drinks

• Complete opening and closing bar duties including balancing the shift

• Operate POS systems and process payments

• Follow hotel procedures and serve alcohol responsibly at all times

• Ensure the bar is well stocked

• Maintain a clean and organised bar

• Have the ability to work independently and as part of a team

• Willing to learn, takes initiative and possess problem solving techniques

• Good at up selling and have cash handing skills

• Provide floor service and support the F&B team during busy operations

• A positive can-do attitude is essential

• The ability to multi-task and adapt to a busy environment

• The desire to always put the customers’ needs above all else

• Previous bar experience would be advantageous

The position will include, but is not limited to:

• Be familiar with Beverage lists, current and upcoming promotions, and prices

• Upsell by offering additional items such as tapas and snacks

• Ensuring accurate and hotel cash handling procedures are followed

• Ensuring the bar is adequately stocked

• Anticipating guests’ needs and action accordingly

• Ability to take payments and cashiering.

What we offer our employees

• Accommodation discounts at Grand Chancellor hotels in New Zealand and Australia

• Food & Beverage discounts at our Wellington property

• Reward and recognition programs, including Chancellor Anniversary Nights and our Star Card incentive programme

• Free duty meals in the staff café

• Uniform provided and laundered

• Social club  

If you are passionate about being in the Hospitality Industry and want to work for one of Wellington’s most well-known hotels, apply online now!