Strong understanding of: Credit Card Origination and Onboarding Card Issuance and Activation Card Management Systems Credit Limit Management Billing and Statements Interest Calculation and Fee Processing Rewards and Loyalty Programs EMI Conversion and Balance Transfer Merchant Acquiring and Payment Processing Chargebacks and Dispute Management Fraud Management and Risk Controls Collections and Delinquency Management Visa, Mastercard, RuPay ecosystem knowledge Regulatory and Compliance requirements for Cards business Required Skills: Business Analysis and Requirement Gathering BRD, FRD, User Stories, Use Cases Process Mapping and Gap Analysis Agile and Waterfall methodologies Stakeholder Management Data Analysis and Reporting UAT Coordination and Support Excellent Communication and Presentation Skills