• Whangārei Hospital
• Permanent, part-time role (0.9FTE, 36 hours per week)
• Help improve health outcomes across Te Tai Tokerau while supporting a vital screening service that helps prevent avoidable vision loss

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

As an Administrator, you will play a key role in supporting the delivery of Northland’s Diabetes Eye Screening Programme. Working alongside clinicians, ophthalmic photographers, nurses, kaiawhina and primary care providers, you will coordinate appointments, manage patient information, process referrals, and ensure patients move smoothly through the screening pathway.

This is a varied and rewarding role where no two days are the same. You will be the central point of contact for many patients and whānau, providing professional and compassionate support while maintaining accurate records, coordinating clinic schedules, and helping improve access to screening services across Te Tai Tokerau. Your contribution will be instrumental in supporting equity-focused healthcare and helping achieve screening coverage goals for eligible people living with diabetes throughout Northland.

About the Team/Service/Location

The Diabetes Eye Screening Service is dedicated to reducing preventable vision loss through the early detection and management of diabetic eye disease. Our team works collaboratively across primary, community and hospital services to deliver accessible, patient-centre screening throughout Northland.

Based in Whangārei, you’ll join a supportive and equity-focused team committed to improving health outcomes for Māori and underserved communities. Northland offers an exceptional lifestyle with stunning coastlines, strong communities and a relaxed pace of life.

For more information on living and working in Northland, click here.

About you

As an experienced administrator, you will be highly organised, customer-focused, and committed to delivering equitable health outcomes. You will enjoy working with diverse communities and be confident managing multiple priorities in a busy healthcare environment.

You will have:

• proven experience in an administrative or customer service role, with strong database management and data entry skills
• advanced computer skills, including Microsoft Outlook, Word, Teams and Excel
• excellent communication and interpersonal skills, with the ability to build positive relationships with patients, whānau and healthcare professionals
• an understanding of Te Tiriti o Waitangi and a commitment to improving health outcomes for Māori and underserved populations
• the ability to maintain confidentiality, prioritise competing demands, and work effectively within a multidisciplinary team.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to apply

To apply please click 'apply now'. All applications must be submitted through our online careers portal by Sunday, 29 November 2026. If you have any questions about the role, please contact Michelle Apetera [email protected]

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.