We are Indara

As a leading owner and operator of shared digital infrastructure, Indara is the glue that makes all kinds of relationships work. Our crucial infrastructure enables over 90% of the Australian population to connect, bringing people together, and connecting them with the technology powering our world today: from smart phones to smart meters to AI and the Internet. 

Join our #Remarkable team to deliver our Purpose to accelerate a digitised future for our communities.

#BeRemarkable at Indara

Your best work happens in an environment where you’re surrounded by people who encourage you to be your best self, that champions new ideas and embraces new technology.

At Indara, we're aligned by purpose, driven by innovation, and energised by what we'll do next – together.

We’ll empower you to:

#Beyou 

#Bechallenged

#Becontinuouslygrowing

#Bepartofsomethingbigger

So Come, #BeRemarkable at Indara

Key responsibilities will include:

1. Reactive and Corrective Maintenance Delivery
   • Lead reactive, corrective and defect-driven maintenance, prioritising works by safety, risk, condition, customer impact and operational requirements; manage investigations, remediation, urgent works and asset recovery.
   • Support incident, emergency and crisis response, including resource coordination, investigations, recovery and lessons learned; monitor backlogs, work orders and defect closure, and escalate material risks.
2. Maintenance Programs and Projects
   • Lead assigned maintenance programs, projects and improvement initiatives, establishing scopes, schedules, budgets, forecasts and delivery plans.
   • Deliver replacement, upgrade, remediation, resilience and site hardening programs; monitor performance, expenditure, risks and outcomes, and identify reliability improvements.
3. Contractor and Resource Management
   • Manage contractor, maintenance provider and specialist supplier performance against clear delivery requirements.
   • Review scopes, quotations, variations and completion documentation; resolve delivery issues and coordinate assigned maintenance resources.
4. Asset Performance and Continuous Improvement
   • Monitor recurring defects, maintenance trends and asset performance issues, and support root cause and reliability improvement initiatives.
   • Provide maintenance delivery input to asset planning and lifecycle activities; improve maintenance systems, processes and reporting, and maintain accurate records.
5. Stakeholder Management
   • Work across Asset Management, Property, Engineering, Delivery, Operations, the Site Management Centre, Commercial and Finance, and report on performance, risks, incidents and outcomes.

 

To be successful in this role you will:

• Significant experience leading maintenance, operations, engineering or infrastructure delivery activities in telecommunications or another asset-intensive environment.
• Experience managing reactive and corrective maintenance, operational incidents, asset failures and emergency works.
• Demonstrated experience leading maintenance programs, projects and improvement initiatives, including scope, schedule, budget, forecast, risk and delivery management.
• Strong contractor, service provider and supplier management capability, including performance management, quotations, commercial negotiations, variations and issue resolution.
• Strong commercial, financial and risk management capability, with the ability to balance cost, safety, asset condition, customer impact and operational priorities.
• Experience applying root cause analysis, reliability or continuous improvement methodologies to recurring defects, incidents and asset performance issues.
• Strong digital and data literacy, including experience using maintenance, asset management, reporting and analytical systems to monitor performance and support evidence-based decisions.
• Ability to use AI-enabled and emerging technologies appropriately and responsibly to improve analysis, reporting, planning and operational efficiency.
• Sound judgement and decision-making capability in dynamic and time-critical operational environments.
• Strong stakeholder management, communication, negotiation and influencing skills, with the ability to work effectively across technical, operational, commercial and customer groups.
• Demonstrated ability to lead operational change, improve systems and processes, and embed sustainable ways of working.
• Strong understanding of WHS, operational risk and compliance requirements in infrastructure or field-based maintenance environments.
• A relevant qualification in engineering, asset management, facilities management, project management or a related discipline, or equivalent practical experience.
• A recognised project management qualification, such as PMP, PRINCE2 or equivalent, is desirable.

 

How we empower you to #BeRemarkable

• #BeYou – We create an environment where you are comfortable to be who you are as we know the best you is the one who feels like they belong. We offer hybrid and flexible work solutions, birthday leave, health and financial wellbeing programs
• #BeChallenged – We provide the opportunity to work on complex and innovative work that creates an impact and promote internal career and secondment opportunities
• #BeContinuouslyGrowing  – We are committed to providing you with the opportunity to be always learning – as part of your role, formal and informal training and development planning
• #BePartofSomethingBigger  – Our Purpose means you’ll be working on projects that impact our communities – giving us all the chance to be part of something bigger

Equity and Diversity

Indara appreciates the inherent value in a diverse workforce. We aim to ensure that our workforce is free from discrimination and that all employees reach their full potential. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected].

Work Health Safety (WHS), Environment and Compliance

Comply with Indara’s WHS, environment and compliance commitments and directions as wet out in the relevant policies and procedures available on the intranet.