Job summary

NHS Payroll Services pays over 110,000 employees each period covering 45 organisations. Applications are invited from enthusiastic and motivated individuals to join our Support Team, completing administrative tasks for multiple organisations.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Scanning and indexing of all payroll information
• Retrieve information from computerised systems to respond to complex queries from employees and outside agencies.
• Responsible for receipt and distribution of confidential or sensitive information and ensuring correct disposal of such information.

Details

• Date posted: 12 October 2026
• Closing date: 22 October 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year per annum
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 319-8335022VD
• Job locations: Cobalt Business Park, Unit 7/8 Silver Fox Way, Newcastle upon Tyne, NE27 0QJ, United Kingdom

Job description

Job responsibilities

• To give clerical support to staff within payroll.
• Investigating and responding to enquiries from staff, Government Bodies, and financial institutions verbally, electronically and written.
• Fulfilling clerical tasks for the team.

Person Specification

Qualifications

Essential

• 5 GCE O levels or equivalent, including English and Mathematics
• NVQ Level 2 in Payroll Administration (AAT) or equivalent experience

Desirable

• ECDL or equivalent experience

Experience

Desirable

• Basic Knowledge of various areas of Computerised Payroll System (for inputting and enquiry)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Employer details

• Employer name: Northumbria Healthcare NHS Foundation Trust
• Address: Cobalt Business Park, Unit 7/8 Silver Fox Way, Newcastle upon Tyne, NE27 0QJ, United Kingdom
• Employer's website: https://www.northumbria.nhs.uk/