Kuehne+Nagel NZ have an opportunity for someone to join our Auckland based Air Logistics business unit. Reporting to the National Air Logistics Revenue Care Manager, and a member of the Air Logistics Revenue Care team (RCC), you will have responsibility for carrying out related financial and revenue care tasks for air logistics shipments.

How you create impact

• Manage and perform all revenue care activities related to export and import air logistics shipments through Business Process Automation (BPA)

• Timely actioning of Supplier Invoices through PTP and resolution of any issues

• Generate invoices for customers accurately and within expected timeframes

• Handle daily FSL activities including month end closing

• Lead CASS challenge resolution and work on improvement processes

• Alongside the National Air Logistics Revenue Care Manager, drive for automation improvements such as semi-invoice automation, quote utilisation and FSL auto file closing

• Ensure proactive and efficient communication with GS RCC, CCL and OCC to drive customer excellence

• Understand and review the file before opening a TAG or an AD-HOC

• Coordinate with OCC team for cost topics around haulers, carriers and third parties

• Coordinate with CCL team for revenue topics related to charges towards the customer

• Build relationships with various external parties including airlines, transport providers and overseas offices/agents

• Ensure strong data quality is available for timely and accurate customer reporting

• Support in resolving claims and disputes where required

• Collaborate with the relevant internal KN teams including the warehouse, customs, CCL and OCC teams as required

Note: These accountabilities may change from time to time to meet operational or other requirements.

What we would like you to bring

• Excellent attention to detail skills coupled with a high level of accuracy

• Financial acumen including an interest in working with numbers and data

• Process and system-driven mindset

• Demonstrated methodical, organized and planned approach to work

• Strong organizational skills, including the ability to effectively manage and prioritise your time, especially when under pressure and with a busy workload

• Ability to think outside the box and solve problems proactively

• Demonstrable initiative and drive to follow tasks through to completion

• Ability to build relationships with all stakeholders, internal and external, including building positive working relationships with others

Why work for us?

We are proud to be a company that values the contribution our employees bring, and as such we provide some fantastic employee benefits:

• Fully subsidised health insurance for yourself and immediate family

• Confidential EAP services

• Flu vaccinations, birthday cakes, Christmas gift and more!