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You’ll work across a range of customer environments, delivering infrastructure changes, implementing solutions and resolving complex technical issues.
Combining project delivery with escalated support, this role would suit someone who enjoys variety and taking ownership of technical outcomes. 

Previous MSP experience is essential, as you’ll need to get up to speed quickly, manage competing priorities and communicate confidently with clients.

The role
Working across cloud and on-premises infrastructure, your responsibilities will include:
  • Building, configuring and deploying Windows Server, Azure and virtual infrastructure solutions.
  • Delivering infrastructure upgrades and migrations, from technical planning through to implementation, testing and handover.
  • Implementing and improving Microsoft 365, Entra ID and hybrid identity configurations.
  • Acting as an L3 escalation point, investigating complex incidents and implementing permanent fixes.
  • Configuring and maintaining VMware and/or Hyper-V environments, including troubleshooting performance and availability issues.
  • Implementing backup and recovery solutions, validating restores and contributing to disaster recovery testing.
  • Configuring and troubleshooting networking infrastructure, including switches, firewalls and VPNs.
  • Developing PowerShell scripts to automate recurring tasks and improve consistency across client environments.
  • Identifying opportunities to strengthen infrastructure security, reliability and performance.
  • Maintaining technical documentation, implementation plans and support handovers, while keeping clients informed.
About you
You’ll bring systems engineering experience within an MSP, with the ability to both support existing environments and deliver new infrastructure. You’ll be comfortable owning technical changes, working through complex problems and balancing project commitments with operational priorities.
We’re looking for:
  • Previous experience working within a Managed Service Provider.
  • Strong technical knowledge across Windows Server, Active Directory, Group Policy, DNS and DHCP.
  • Hands-on experience implementing and supporting Microsoft 365, Azure and Entra ID.
  • Experience building and managing virtual infrastructure using VMware and/or Hyper-V.
  • A track record of delivering server upgrades, migrations or infrastructure improvement projects.
  • Sound knowledge of networking, backup solutions and disaster recovery.
  • Practical PowerShell scripting and automation skills.
  • Familiarity with ticketing systems, remote monitoring tools and change management processes.
  • Clear communication skills and confidence working directly with clients, vendors and technical colleagues.
How to apply
If you are well suited to this opportunity, we'd like to hear from you.
You can apply by clicking on the link on the advert, or via the FourQuarters website directly. Please send your resume by clicking on "apply" button below.