Joining New Zealand Health Manufacturing (NZHM) means you are joining the leading manufacturer of Dietary Supplements in New Zealand.  NZHM’s Award-Winning success is due to its commitment to its customers and quality. Our world-class manufacturing site produces Dietary Supplements for New Zealand and multiple overseas markets. We have recently integrated with Nestle Health Science, we are looking to the future to build on our successes and expand our horizons.

ABOUT THIS ROLE

We manufacture and pack softgel- and hard-shell capsules, and the Quality team plays a critical role in the final product which ends up on shelves across the globe. The role is responsible to lead a wider team.

This is a Permanent, Full-time role working Monday - Friday 40 hours a week.

Role Specific Tasks

1. Leadership & People Development:

   • Develop and maintain quality awareness and a commitment to zero defects within the factory.

   • Lead, coordinate, upskill, and motivate team members to achieve goals and targets.

   • Ensure effective training and development for all relevant staff.

   • Indirectly influence and uphold a high level of quality adherence within the business.

   • Lead, mentor and support team members through regular catch-ups, work follow-up and escalation of staffing matters where required.

2. Quality System Management:

   • Set up, manage, and enforce the Quality Management System and Operating Quality Manual.

   • Oversee internal auditing, assess system performance, and drive continuous improvement.

   • Lead management reviews of quality and ensure compliance with GMP.

   • Manage controlled documents and controlled document rooms.

   • Investigate deviations and customer complaints, identify CAPAs, and process change controls.

3. Hygiene & Compliance:

   • Ensure adherence to good hygienic practices and supervise pest management.

   • Maintain compliance with all relevant licences, certifications, and regulations (e.g., Medsafe, GMP, MPI RMP, Organic, FIANZ HALAL).

   • Lead relevant quality & compliance external audits.

4. Quality Assurance & Control:

   • Design and maintain quality systems based on certifications.

   • Oversee product release, batch record retention, and documentation of deviations, reworks, and recalls.

   • Lead the complaints and recall process, and ensure environmental monitoring and waste management.

5. Technical Support:

   • Provide scientific and technical support as required.

   • Ensure all processes, validations, and cleaning are properly documented and executed.

Qualifications & Skills Required

1. Experience & Education:

   • At least five years’ proven Quality Assurance experience in a relevant manufacturing industry, such as food, pharmaceutical or dietary supplements. Strong knowledge of the natural health industry is essential.

   • Relevant qualification in natural health or science.

   • Knowledge of MPI Risk Management Programmes, biosecurity and Halal programmes.

1. Core Competencies:

   • Superior communication and presentation skills (oral and written).

   • Strong leadership, team-building, and people development abilities.

   • High level of self-awareness, integrity, and resilience.

   • Ability to set and achieve ambitious goals, drive continuous improvement, and manage multiple priorities.

2. Technical Skills:

   • Experience with quality management systems, GMP, and regulatory compliance.

   • Proficiency in internal auditing, root cause analysis, and continuous improvement methodologies.

3. Personal Attributes:

   • Professional, responsible, and committed to upholding company values.

   • Collaborative, proactive, and able to work effectively under pressure.

   • Willingness to learn, adapt, and champion a culture of excellence.

What's on Offer

At NZHM, we followed our passion and instinct. We're a small group of ambitious individuals dedicated to our shared vision - helping everyone be their best selves by supporting their health, naturally. We have a great team and onsite culture and can also offer you: 

• Employee Assistance Programme

• Health Checks

• Discounted Gym membership

• Heavily discounted products are made at our manufacturing site.

• Personal development & training

• 5 wellness days

• Paid Parental Leave

If you’re passionate about quality and ready to make an impact, apply now with a CV outlining relevant experience and a cover letter for an immediate start.