Are you passionate about helping people, providing outstanding customer service, and supporting your local community? Join the Far North District Council as a Casual Libraries Assistant and play a key role in creating welcoming, engaging library spaces for our communities across Kaitāia and Kaeo Libraries.
Te Wero – The Challenge
As a casual team member, you'll provide flexible support across our library services, assisting customers, promoting library resources, and helping ensure our libraries remain vibrant community hubs. This role is ideal for someone who enjoys working with people, is adaptable, and thrives in a customer-focused environment. This advert aligns with the duties and customer service focus outlined in the associated library position description.
In this varied role you will:
Deliver exceptional customer service and create positive experiences for library users.
Assist customers with borrowing, returning, and locating library resources.
Support library programmes, events, and community activities.
Maintain attractive, organised, and welcoming library environments.
Provide basic administration and cash-handling support.
Promote library services, resources, and digital offerings.
Assist customers with technology and self-service facilities.
Work collaboratively across both Kaitāia and Kaeo Libraries as required.
Contribute to a positive team culture focused on service excellence. Based on the broader library customer service position responsibilities.
I ā koe - About You
We're looking for someone who:
Has excellent customer service and interpersonal skills.
Enjoys working with people from diverse backgrounds and communities.
Is confident using computers and digital technology.
Demonstrates initiative, flexibility, and a willingness to learn.
Is well organised and able to manage multiple tasks.
Has strong communication skills, both written and verbal.
Holds a current full driver's licence (preferred).
Is available to work on a casual, as-needed basis, including covering leave and peak periods. These capabilities are reflected in the library customer service role requirements.
Tā mātou āroha – What We Offer
Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community.
You will be given all the tools of the trade to hit the ground running.
At Far North District Council, we're proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected.
Casual employment with flexible hours.
Opportunities to gain experience across multiple library locations.
Ongoing learning and development opportunities.
Supportive team environment.
Meaningful work that contributes to our local communities.
Learning & Development plan to ensure your ongoing growth and success within the organisation.
This position is paid in accordance with the New Zealand Minimum Wage Order 2026. The current adult minimum wage is $23.95 per hour (gross), effective from 1 April 2026.
We are committed to an inclusive recruitment process that supports access needs to ensure every applicant can participate fully and confidently. This is in line with our Accessibility Policy, supports the Te Tai Tokerau Regional Accessibility Strategy, and upholds the values of mana tangata, manaakitanga, mahi tahi, whanaungatanga and āhurutanga. Please let us know if you have any accessibility needs when making your application.
Creating Great Places, Supporting our People
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