Why The Kensington Falls Church?
Because Our Promise is to love and care for your family as we do our own…and this extends to our team members too!
Become part of a community that’s driven by its unique core values: a Love for Seniors, Respect for Each Other, Passion for Excellence, and a Spirit to Serve. Partner with us to find your path, grow your purpose, and expect the unexpected: deeper connections, better opportunities, and a stronger sense of belonging.
Starting Salary: $25-$30/hr, based on experience
Schedule: Full-Time, Sunday-Thursday
SUMMARY
The Maintenance Manager supports the Director of Environmental Services/Engineering in coordinating daily maintenance operations, providing hands-on technical expertise, team supervision, and operational support to ensure the safety, functionality, appearance, and upkeep of the Community's buildings, grounds, equipment, and systems. This position oversees daily maintenance assignments, preventive and corrective maintenance, repairs, and improvement projects while promoting a safe, comfortable, and resident-centered environment. In the Director's absence, the Maintenance Manager provides operational continuity within delegated authority and escalates significant safety, operational, and financial matters as appropriate.
DUTIES & RESPONSIBILITIES
- Assist the Director in coordinating daily maintenance operations, staffing assignments, work schedules, supply inventories, and departmental resources to meet established service, safety, quality, and budgetary objectives.
- Assign, prioritize, and monitor maintenance activities, providing daily supervision, technical guidance, and hands-on support to team members. Ensure work orders, urgent repairs, and resident service requests are addressed safely, accurately, and efficiently.
- Perform and oversee troubleshooting, preventive maintenance, repairs, and restorative work involving building structures, grounds, equipment, and mechanical systems, including HVAC, electrical, plumbing, refrigeration, and kitchen equipment, within demonstrated competency and applicable licensing requirements.
- Conduct routine inspections of building systems, mechanical spaces, resident suites, common areas, and exterior grounds. Identify deficiencies, coordinate corrective actions, and support preventive maintenance programs to improve equipment reliability and minimize service interruptions.
- Monitor and document required operational readings, including air and water temperatures, water pressure, energy consumption, and equipment performance. Investigate irregularities and promptly communicate concerns requiring additional evaluation or specialized service.
- Maintain accurate work orders, inspection records, equipment histories, preventive maintenance schedules, and completed repairs using the Community's computerized maintenance management system (CMMS) or designated work order platform.
- Support compliance with applicable building, fire, life safety, environmental, infection prevention, and workplace safety requirements. Assist with required inspections, equipment testing, emergency preparedness activities, and corrective actions.
- Respond promptly to maintenance emergencies, equipment failures, building alarms, and service interruptions, taking appropriate immediate action to protect residents, team members, visitors, and Community property. Participate in emergency drills and assigned response procedures.
- Perform and coordinate general building maintenance, cleaning, and restorative activities, including painting, minor carpentry, flooring and carpet care, fixture replacement, wall repairs, trash removal, exterior upkeep, and storm-related cleanup.
- Assist with coordinating vendors, contractors, inspections, repairs, and approved improvement projects, monitoring assigned work to ensure adherence to established safety, quality, scope, and timeline expectations.
- Maintain tools, equipment, mechanical spaces, and maintenance work areas in a clean, organized, safe, and serviceable condition. Monitor supply inventories and coordinate authorized purchases while supporting cost-conscious maintenance practices.
- Assist with resident suite inspections, repairs, and restorative work associated with move-ins, transfers, and occupancy changes, ensuring spaces meet established safety, functionality, and presentation standards.
- Provide day-to-day coaching, training, and operational guidance to maintenance team members, reinforcing safe work practices, productivity, accountability, and consistent service standards.
- Collaborate with Community leadership and department heads to prioritize maintenance needs, minimize disruptions to resident services, and ensure timely, professional communication regarding work requests and service updates.
- Assume responsibility for daily maintenance operations in the Director's absence, within established authority, and promptly escalate matters requiring additional leadership approval.
- Participate in required training, departmental meetings, safety programs, and professional development activities. Perform other related duties as assigned in support of Community operations.
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- Minimum of five (5) years of hands-on experience in building maintenance, facilities operations, or building engineering, including troubleshooting and maintaining building systems in occupied environments. Previous supervisory or team leadership experience and experience in senior living, healthcare, or hospitality are preferred.
- High school diploma or equivalent preferred; vocational training, technical education, or certification in HVAC, electrical, plumbing, building maintenance, or a related trade is strongly preferred. Must recognize the limitations of personal qualifications and coordinate appropriately licensed services when required.
- Demonstrated technical knowledge of commercial building systems, including HVAC, boilers, rooftop units, electrical, plumbing, refrigeration, kitchen equipment, and life safety systems, as applicable. Proficiency in general repairs, painting, minor carpentry, and restorative maintenance work.
- Working knowledge of preventive maintenance programs, equipment inspections, workplace safety standards, infection prevention practices, and applicable building and regulatory requirements.
- Ability to interpret equipment manuals, technical instructions, maintenance schedules, and basic drawings, and accurately maintain work orders, inspection logs, equipment histories, and preventive maintenance records using CMMS and basic computer applications.
- Strong organizational, time management, and problem-solving skills, with the ability to prioritize competing work requests, coordinate resources, respond effectively to emergencies, and exercise sound judgment.
- Demonstrated leadership and interpersonal skills, with the ability to delegate assignments, provide technical guidance, coach team members, and collaborate effectively with Community leadership, residents, families, vendors, and other departments.
- Strong verbal and written communication skills, including the ability to read, write, and understand English sufficiently to interpret safety instructions, technical documentation, and work orders, and communicate clearly regarding assigned responsibilities.
- Ability to interact professionally and respectfully with individuals of varying ages and abilities, demonstrating consideration for resident dignity, privacy, individual needs, and sensitivities while maintaining a positive, service-oriented attitude.
- Ability to work flexible hours, including evenings, weekends, holidays, and emergency response coverage, as operational needs require.
- Must maintain a professional, clean, and well-groomed appearance in accordance with the Community's dress code and established standards.