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Job Title: FSQA Supervisor

Location: Tyler, TX

Department: FSQA

Reports To: FSQA Superintendent

Overview of Company

Soules Foods is a thriving family-owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Our purpose and promise of Great Food, Made Simple® drives us. Based in Tyler, Texas, the company is a leading national producer of ready-to-eat and ready-to- cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA. We proudly serve a broad portfolio of great-tasting, high-quality products sold throughout the US via retail, food service distributors, and restaurants. Our wide array of national customers includes prominent organizations such as Walmart, Costco, Sam’s Club, Sysco, and HEB. The company was established in 1975 by John Soules Sr., and the business is now in the second generation of family leadership. The organization has expanded dramatically over the past decade, and with its continued growth, it now has annual sales of approximately $1 billion. The company employs over 2,000 individuals and has three manufacturing facilities in Gainesville, Georgia; Valley, Alabama; and its headquarters in Tyler, Texas.

 

Job Summary

The FSQA Supervisor is responsible for supervising assigned FSQA team members and supporting the execution and verification of food safety and product quality programs within the facility. This position also supports team member safety, training, performance, and retention while ensuring compliance with company, customer, and regulatory requirements.

 

Qualifications

Education:

    • High school diploma or GED required. A Bachelor of Science degree in Food Science, Meat/Animal Science, or a related science discipline is preferred.

     

    Experience:

    • A college degree or minimum 2 years of experience in a food processing or manufacturing environment.
    • Previous supervisory or team-lead experience preferred.
    • Experience in meat or poultry processing and USDA-regulated products preferred.
    • Experience working with diverse and cross-functional teams.

     

    Skills / Proficiencies:

    · Ability to work independently to carry out facility objectives with little oversight.

    · Working knowledge of food quality and safety procedures and programs, including HACCP, SSOPs, GMPs, sanitation, product specifications, and plant operations.

    · Strong interpersonal, written, and verbal communication skills with the ability to communicate effectively at all levels of the organization.

    · Ability to enforce policies, programs, procedures, and specifications consistently and professionally.

    · Strong organizational, time-management, prioritization, and recordkeeping skills.

    · Ability to analyze information, solve problems, and make effective and timely decisions.

    · Ability to coach, train, coordinate, and develop employees.

    · Ability to work under pressure and respond to situations with a strong sense of urgency.

    · Self-motivated, dependable, and able to complete work accurately and on time.

    · Strong computer skills, including Microsoft Outlook, PowerPoint, Excel, and Word proficiency; experience with timekeeping software and other plant systems is preferred.

    · Bilingual English/Spanish skills are a plus.

     

    Key Responsibilities

    NOTE: This description is not intended to be all-inclusive. An employee may perform other related duties to meet the organization's ongoing needs; these duties are considered marginal.

    · Hire, supervise and train FSQA team members to ensure compliance with food safety, quality, regulatory and customer requirements.

    · Review HACCP, GMP, SSOP, and food safety monitoring records for accuracy and completeness and oversee any corrections necessary.

    · Coordinate environmental swabbing activities by verifying compliance to swabbing schedules, investigations and corrective actions.

    · Collaborate with operations and maintenance to support real-time production decisions.

    · Interface with USDA-FSIS to resolve concerns or support documentation requests.

    · Administer product hold, release and dispositions. Must have the ability to make sound judgments and timely decisions regarding product quality and wholesomeness within assigned authority.

    · Ensure accurate completion, review, organization, and filing of FSQA records and documentation.

    · Maintain data reporting systems & identify data result trends to support process improvement.

    · Enforce company food safety policies, procedures, programs, and finished product specifications.

    · Train, coach, and develop FSQA team members; verify that required training is completed and effective.

    · Communicate food safety, quality, staffing, and operational concerns to FSQA leadership and appropriate cross-functional partners.

    · Support investigations, root-cause analysis, corrective actions, and customer complaint follow-up activities.

    · Assist with internal, customer, third-party, and regulatory audits, including BRCGS, Organic, and Child Nutrition audits, as assigned.

    · Ability to update programs based on regulatory or company updates as directed by FSQA Management.

    · Work cross-functionally with Operations, Sanitation, Maintenance, Human Resources, and other departments to support food safety, quality, and facility goals.

    · Complete special projects, duties, and assignments as appropriate, including coverage of pre-operational sanitation, production start-up, alternate shifts, and weekends as needed.

     

    Work Environment

    · This position requires working on the production floor in a cold environment with an average temperature of 40°F. The employee will be exposed to moderate noise levels, fast-paced operations, moving machinery, wet and dry areas, and must always wear personal protective equipment (PPE). The role requires interaction with employees, contractors, and supervisors in a dynamic manufacturing setting.

     

    Physical Demands

    · The role requires standing and walking for extended periods, often over eight hours per shift. The employee must be able to use hands, fingers, arms, and reach as part of daily tasks. The position involves lifting and moving up to 25 pounds regularly and up to 50 pounds occasionally. Visual requirements include the ability to see up close, at a distance, and to adjust focus. Repetitive movement, bending, twisting, and climbing may be required.

     

    The applicant who fills this position will be eligible for the following:

    · Incentive Pay: This position is eligible for the Company’s bonus plan, with amounts varying based on program terms.

    · Vacation / Sick days

    · Medical, Dental, Vision Benefits

    · Telemedicine

    · Onsite Clinic – Tyler and Valley

    · 401 (k) with company match

    · STD and LTD

    · Life insurance & other voluntary benefits

    · Career Development: We support professional growth through continuous learning and development opportunities.

     

    Soules Foods is an Equal Employment Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

    Applicants with disabilities needing accommodation during the application process can contact Human Resources at the relevant location.

    Soules Foods will not discriminate against applicants who discuss their compensation. We also participate in the E-Verify program where required by law.

    Unsolicited Assistance: Soules Foods does not accept unsolicited support from external recruitment vendors for U.S. positions. Resumes or candidate profiles submitted without a valid written request and search agreement from HR will be considered the property of Soules Foods. No fees will be paid for candidates hired through unsolicited referrals.