Exceptional food. Thoughtful service. Memorable experiences.
Located in the heart of Queenstown within the luxury boutique The Spire Hotel, No.5 Bar & Restaurant offers an elegant dining experience centred around contemporary Italian cuisine, quality ingredients and carefully selected regional wines, fine champagne and signature cocktails.
We’re looking for a passionate, personable and experienced Food & Beverage Attendants / Duty Managers to join our team. This is a hands-on role for someone who enjoys delivering exceptional service, has a genuine interest in food and wine, and can confidently support the smooth running of a premium restaurant and bar.
Whether welcoming guests, recommending a wine, delivering beautifully presented dishes or leading a team through a busy service, you’ll play an important part in creating memorable experiences.
What you’ll be responsible for
Delivering polished, attentive food and beverage service across the restaurant and bar.
Creating a welcoming atmosphere and ensuring guests enjoy an exceptional dining experience.
Developing a good understanding of the menu, Italian cuisine, wine list and beverage offering so you can confidently engage with guests and make recommendations.
Preparing and serving food, wine, champagne and signature cocktails.
Supporting restaurant and bar opening and closing procedures.
Supervising, supporting and training team members to maintain high service standards.
Taking responsibility for the smooth running of service when acting as Duty Manager.
Managing stock levels, ordering and general bar operations.
Handling guest enquiries and resolving any service issues professionally.
Ensuring compliance with host responsibility requirements, health and safety procedures and responsible alcohol service.
What you’ll bring
Previous experience in a restaurant, bar or premium hospitality environment, preferably 1 year.
A genuine passion for food, wine and delivering outstanding guest experiences.
A friendly, confident and professional approach, with excellent communication skills.
The ability to work well under pressure and remain organised during busy service periods.
Confidence supporting and supervising a team.
A positive, hands-on attitude and willingness to get involved wherever needed.
A current New Zealand Duty Manager’s Certificate, or the ability to obtain one, is preferred.
Flexibility to work evenings, weekends and public holidays.
Current eligibility to work in New Zealand.
An NZ Register Level 4 qualification in Hospitality or a related field will also be considered in place of previous experience.
Why join us?
The opportunity to work within a luxury five-star hospitality environment.
A professional, supportive and rewarding team.
Exposure to premium restaurant dining, private events and our wider hospitality collection, including Pacific Jemm luxury yacht experiences.
Opportunities for career development and progression.
If you love hospitality, enjoy connecting with people and take pride in delivering exceptional service, we’d love to hear from you.
Bring your personality, passion and experience to No.5. Apply now with your CV and cover letter.