Position Description

• Position Title: Administration Professional

• Reporting to the Operations & Medical Education Manager

• Full time permanent, 40 hours per week

• Payrate: $39 per hour ($80K/yr). No overtime.

• Work Location: Rosedale, Auckland

Core Competencies, Experience and Skills

• Attention to detail

• Must be well organized

• Physical strength and health to be able to lift instruments sets

• Self-motivated

• High level of integrity

• Good communication skills

• The ability to think outside the box when compiling surgeon preferences

• The confidence to work effectively under pressure in situations which are time critical

• Minimum 2 years of relevant experience

Key task and responsibilities:

• Manages sales team calendar

• Meeting and event planning and scheduling

• Financial support for the Account Dept e.g. remittance and reconciliation

• Handling customer enquiries and ensures orders are accurately processed, communicated and fulfilled from initial request through to delivery

- Customer Enquiries & Relationship Support

- Customer Order Processing

- Order Fulfilment & Delivery follow-through

- Record management of Customer Order (Sales Order, Sales Shipment, Sales Invoice)

• Manages the complete supplier ordering cycle, from identifying supply requirements to purchase order placement, shipment tracking, import documentation and receipt into inventory.

- Ensuring the warehouse has adequate supplies of all necessary items for its operations

- Purchase Order Preparation & Placement

- Supplier Communication & Order Management

- Shipment, Import & Delivery Coordination

- Inbound Goods Receipt, Reconciliation & Inventory Update

- Record management of Supplier PO

• Handling loan & consignment instrumentation is accurately prepared, tracked, dispatched, returned and ready for its next surgical requirement

- Loan Kit Booking & Requirement Coordination

- Kit Preparation & Check-out

- Delivery & Dispatch Coordination

- Kit Check-in & Return Management in Kit Booking System

- Inventory & Set data entry in Inventory Management System & physical record filing

- Support urgent loan kit deliveries and collections, including after-hours and weekend requirements when relevant required

- Communications and correspondence with internal staff and hospitals

• Keeping the office and warehouse neat and clean at all times