South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
**PLEASE NOTE THE ROLE DOES NOT REQUIRE THE PSTS TRAINING**
The post holder will work within the Primary Care Mental Health Team (PCMHT) providing a Rapid response to urgent referrals to service users referred to Southwark Community Teams.
The Rapid response post will triage and assess service users in crisis and if necessary, refer on to acute services i.e. Home Treatment team.
The Rapid response service will also ensure that all referrals to the PCMHT do not exceed the twenty-eight day wait for assessment and will work closely with PCMHT staff, the GP’s in Southwark and other referring agencies.
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Key Responsibilities:
To liaise with professional bodies as required in matters relating to staff within the team. To ensure that all relevant good practice guidance is reflected within the working practice of the team. Investigate serious incidents and complaints as directed by the Clinical Service Lead/ Head of Care Pathway. To ensure that lessons learned and from serious incidents are disseminated and any recommendations made are incorporated into operational policy to improve the service.
Working for our organisation
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.
Detailed job description and main responsibilities
CLINICAL
To offer preliminary assessments that require rapid intervention.
To provide comprehensive and ongoing assessment to service users deemed to be high risk.
To participate in daily referral screening meeting to identify rapid response referrals.
To participate in the team duty rota
To liaise closely with crisis services and emergency out of hours services. To provide evidence-based care as outlined in NICE guidance.
To participate in the team duty rota.
To provide cover for GP Connect from 5-7pm
To ensure that all referrals are accepted within the target twenty days’ time frame.
A full awareness of key performance indicators (KPI) targets ensuring that the rapid response service meets key KPI’s.
TRAINING & SUPERVISION
To attend regular clinical and management supervision and appraisal
To contribute to the teaching and training of mental health professionals and other staff working in the service.
To undertake the mentorship of students working in the service
PROFESSIONAL Ensure the maintenance of standards of practice/ Codes of Conduct according to the employer and regulating and professional bodies (NMC/HPC) Ensure client confidentiality is maintained at all times
Attend clinical/managerial supervision on a regular basis as agreed with manager. Participate in individual performance review and respond to agreed objectives Maintain accurate and timely written records
GOVERNANCE: To devise and implement action plans and monitoring to support clinical and corporate governance requirements.
To implement systems to provide risk analysis that identifies and quantifies financial and non-financial risks, and supports the service in formulating management plans to minimise the risks, perform regular reviews and feed into the Trust Risk Register and Risk Management
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:
- Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
- Ensuring that all our services and all staff understand and support our commitment
- We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity.
Welcome to your candidate journey
Our Candidate Recruitment Information Pack is designed to help you learn more about our Trust, understand the recruitment process, and prepare a strong application. We encourage you to explore the pack and use the guidance, tips and resources available to help you feel informed, confident, and ready to showcase your best self:Recruitment Toolkit - Customer Success Test
Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information.
AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by South London and Maudsley NHS Trust and could negatively impact your chances of success in the application process.
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Please note:
- That all applications for this post will need to be made online
- That you read and understand the Job Description and Person Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
- That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applications have been received. We advise that you submit your application as early as possible
- That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
- That should you not have heard from us within three weeks from the closing date your application has not been successful
- That priority consideration for applications may be given to at-risk NHS employees
- That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
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That requests for Skilled Worker sponsorship will be considered on a case-by-case basis, where applicable, subject to the role and meeting the relevant eligibility requirements and the Trust’s policy. Applying for a role does not guarantee that sponsorship will be available or approved.
- That we are a smoke-free Trust
SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’.