The primary purpose of this position is to supervise the timely completion and excellent quality of work completed by associates within a specific department in the distribution center. Frequent independent judgments are essential. The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
*Ensure associates in the department have sufficient materials and training to perform their duties adequately.
*Review the workflow of the department to ensure it is adequate and to resolve any issues that arise; track associate attendance.
*Conduct safety audits within the department to ensure work completed by associates is done in a safe manner; conduct safety training when needed.
*Monitor the slot-fill status and workload to eliminate omissions and ensure the order filler’s bin is full.
*Provide leadership and coaching to associates within the department to ensure they are operating at peak performance.
*Assist associates in the department with their duties when required.
SUPERVISORY RESPONSIBILITIES :
This position assists the Department Manager with the direct supervision of associates within a specific department of the distribution center and carries out supervisory responsibilities in accordance with Rite Aid policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints.
*All duties described in this document are to be performed in keeping with the core values and service attributes consistent with the Rite Aid brand and strategy.
Experience / Requirements
The following qualities are required:
*Ability to pass drug test.
*Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
*Ability to preserve confidentiality of information.
*Ability and willingness to move with purpose and a strong sense of urgency.
*Ability to work weekends and extended days on an occasional basis.
*Ability to work day or evening hours.
*Accuracy and attention to detail.
*Ability to organize and prioritize a variety of tasks/projects.
*Ability to work within strict time frames and resolute deadlines.
Previous E-commerce experience preferred
Education
High school diploma or general education degree (GED), plus one (1) year of supervisory experience; or equivalent combination of education and experience.
The following qualities are required:
*Ability to pass drug test.
*Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
*Ability to preserve confidentiality of information.
*Ability and willingness to move with purpose and a strong sense of urgency.
*Ability to work weekends and extended days on an occasional basis.
*Ability to work day or evening hours.
*Accuracy and attention to detail.
*Ability to organize and prioritize a variety of tasks/projects.
*Ability to work within strict time frames and resolute deadlines.
Previous E-commerce experience preferred
High school diploma or general education degree (GED), plus one (1) year of supervisory experience; or equivalent combination of education and experience.