Job Description:
We are looking for a Recruitment Specialist Team Leader to lead, coach, and manage a team of Recruitment Specialists supporting VA and RPO client requirements. This role is both hands-on and leadership-driven, ensuring recruitment targets are met while maintaining quality, compliance, and a strong candidate experience.
The Team Leader is responsible for overseeing end-to-end recruitment operations, monitoring performance metrics, ensuring process adherence, and acting as the key bridge between Recruitment Specialists, HR Management, and Operations. This role plays a critical part in driving hiring efficiency, team productivity, and service excellence aligned with Level Up Talent Solutions’ standards.
Key Responsibilities:
Team Leadership & Performance Management
Lead, coach, and supervise Recruitment Specialists to ensure consistent performance and adherence to recruitment standards.
Set daily and weekly hiring targets and monitor individual and team KPIs.
Conduct regular check-ins, coaching sessions, and performance reviews.
Ensure team compliance with company policies, recruitment SOPs, and DOLE-aligned labor practices.
Recruitment Operations Oversight
Oversee the full recruitment cycle: job posting, sourcing, screening, endorsements, and interview coordination with VA and RPO clients.
Ensure high-volume outreach targets are met while maintaining candidate quality.
Support onsite recruitment activities, including walk-in applicant processing and job fair participation.
Review and approve candidate endorsements before client submission.
Client & Stakeholder Coordination
Coordinate with HR Manager, Operations, and client representatives to align hiring priorities and timelines.
Address recruitment escalations, bottlenecks, and client feedback promptly.
Ensure a professional, timely, and transparent candidate journey across all recruitment stages.
Process, Reporting & Automation
Track and analyze recruitment data, pipeline status, and performance reports.
Ensure accurate updating of ATS, CRM, and recruitment dashboards.
Leverage AI tools and automation (e.g., ChatGPT, ATS workflows, CRM automations) to improve sourcing efficiency and follow-ups.
Recommend process improvements to optimize recruitment operations.
Administrative & Compliance Support
Ensure proper documentation of recruitment records, reports, and onboarding endorsements.
Support HR Manager in audits, compliance checks, and internal documentation.
Maintain confidentiality and data privacy standards at all times.
Requirements
Qualifications:
Minimum of 1 year of experience in recruitment, with at least 6 months in a supervisory or team lead role preferred.
Strong background in BPO, RPO, staffing, or high-volume recruitment environments.
Excellent communication, leadership, and people-management skills.
Proven ability to manage high call volumes, tight deadlines, and multiple hiring demands.
Proficient in ATS, CRM platforms, and scheduling tools (e.g., Google Calendar, Calendly).
Comfortable using AI tools and recruitment automation to drive productivity.
Highly organized, detail-oriented, and results-driven.
Preferably residing in Cebu or willing to relocate.
Nice to Have:
Experience handling onsite recruitment hubs, job fairs, or walk-in applicant processing.
Bachelor’s degree in Psychology, Human Resources, Business, or a related field