Hi,
Role : Salesforce Business System Analyst and (Marketo)
- Experience with ancillary Marketing applications that may interface with SalesForce.com and Marketo
- Deep understanding of Lead, Opportunity, Account Management, Account Planning, and Customer Communications
- In‐depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems
- Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions
- Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions
- Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud or Marketo
- Experience with Service Cloud, Sales Cloud, and Salesforce Lightning
- Proven ability to manage multiple projects concurrently and drive delivery and execution
- Ability to drive business consensus and simplify processes and designs
- Ability to document interfaces and data flows
- Excellent written/verbal communication skills
- Ability to establish working relationships with personnel at all levels in the organization
- Ability to effectively manage confidentiality of information
- Ability to quickly learn new systems, processes, and technology
- Experience with Project Management tools and methodology a plus
Keywords:
Education:
Bachelor's Degree in Computer Science, Information Systems or equivalent
5 or more years' experience in a Business Systems Analyst role supporting business units globally
5 or more years' experience with SFDC – Sales Cloud administration
Current Salesforce ADM-201 or 211 certifications
Skills and Experience:
Required Skills:
FUNCTIONAL EVALUATION
ACCOUNT PLANNING
SALESFORCE.COM
MARKETING AUTOMATION
CRM MARKETING
Additional Skills:
DATA INTEGRATION
INTEGRATION
MARKETING
PROJECT MANAGEMENT
SALES CYCLE
SEISMIC
DATA MIGRATION
SYSTEMS ANALYST
ACCOUNT MANAGEMENT
BUSINESS REQUIREMENTS
CHANGE MANAGEMENT
CONTRACT MANAGEMENT
INTEGRATOR
MAPPING
PORTFOLIO MANAGEMENT
SAAS
SOFTWARE AS A SERVICE
THOUGHT LEADERSHIP
USER ACCEPTANCE