- Responsible for the smooth functioning of Nursing Services. Focuses on patients and attendants physical, psychological and emotional comfort.
- Ä Workload management: - Planning and prioritizing of tasks.- Plans and evaluates patient workload distribution and management within each designated area. Allocates department resources in line with requirement; day to day demands anticipated and adequate resources assigned.- Responsible for process implementation and monitoring of staff and workload Information systems.
- ÄTime management: - Deadlines to be consistently met; ensures team adheres to relevant, timely reporting.- Take systematic, time effective approach to complete allocated work, avoids time wastage.ÄNursing Operations:- Responsible for delivery and evaluation of patient care.- Responsible for completion and accuracy of Nursing documentation; checking of all documentation.- Undertakes daily rounds of all patients, addresses and resolves issues at the earliest.- Participates in Needs analysis for clinical requirements (material and personnel)- Monitors clinical and resource management issues.- Responsible for the following:Oversee patient care plans and programs. Prevents overuse and wastage of resources.Shift duty allocation and completion. Stock Management – daily, monthly inventory management. Cleanliness and maintenance of Nursing work environment. Nursing Hostel – comfort and safety of the team; conducts regular visits.
- - Provide timely reports to management on any issue related to patient care and employee welfare.- Ensures data transparency of all audit findings; ensures accuracy of all data and reporting.
- - Participates in technical and non-technical meetings, training and shares information with peers and subordinates for their benefit.- Conduct regular meetings with Nursing team at different levels to ensure Nursing clinical and service delivery standards are maintained. Nursing team is updated with all relevant information and developments.
- - Manages the performance of the team – ensures standards of performance are monitored and adhered; ensures performance appraisals of all staff are completed on time and objectively.
- - Ensures updating of professional knowledge keeping pace with new trends and developments in nursing.- Capex & Op-ex budgeting – projecting operational costs, equipment and manpower requirements.
- - Ensures Patient safety protocols are strictly adhered.- Ensures appropriate nursing standards are maintained.
- - Responsible for service excellence towards patient care, contributing to achieving the service vision.- Has regular interactions with Clinicians & Head Medical Services to discuss better patient care.- Participates in Quality improvement projects; conducts and participates in internal and inter Unit audits. - Demonstrate skills and knowledge to be a resource and support for clinical management issues.- Aware of NABH & Nursing Excellence standards and ensures implementation.
- - Contributes to the improvement of standards; participates in policy and protocol reviews.- Understands and commits to achieving nursing and hospital goals.
- - Provides strong leadership and direction; inspires team to perform exceptionally. - Hires the right fit – functional skills and service attitude are aligned. - Induction of new hires, ensuring effective department induction and complete understanding of processes.- Ensures Nurse personal grooming as per standard. - Plans and implements nurse training & education. - Evaluates performance and advances the professional development of team.- Manages performance: assists in building and growing Nursing talent through training, learning and on job assignments.- Responsible for competency mapping & assessment.
- - Builds competent 2nd line.- Ensure team discipline and adherence to policy and guidelines.- Development of Nurse trainees and ensuring their training is conducted as per standard.- Manages the team professionally and with care, ensuring retention and commitment; provides counselling and guidance ensuring well-being.- Champions programs that appreciate, recognize and reward outstanding service.- Involved actively in Welfare activities, working with HR & other departments to build a caring work environment for all nurses.Chairperson - Nursing Management Committee for Nursing related issues. Members include Nurse In-charge, HR, FD & MS.
- - Knowledge and skills to undertake new nursing projects, expansion and systems implementations.