Here is an opportunity to shape the future of quality at CHEP New Zealand, by building a culture of accountability and ownership that embeds quality into every aspect of our operations.
We're looking for a leader who can strengthen quality across the business, build trusted relationships and influence positive change to achieve better outcomes.
As part of the New Zealand Supply Chain Leadership Team, you'll lead CHEP New Zealand's quality strategy and Quality Management System across our end to end supply chain, partnering with Service Centres, logistics teams, suppliers, customers and key stakeholders.
This isn't a traditional Quality Manager role focused purely on audits and reporting. We're seeking someone who enjoys getting out on the floor, identifying opportunities for improvement, solving problems collaboratively, and influencing meaningful change across the business. You'll combine strong quality expertise with commercial awareness and a practical, hands on approach.
What you'll do
You will play a key role in lifting capability, creating clarity around expectations and building ownership for quality across the business.
You'll be responsible for:
Defining clear and practical quality standards and expectations
Providing visible leadership and translating strategy into action
Building credibility and influencing outcomes across the organisation
Developing strong partnerships with customers and key stakeholders
Maintaining high standards while supporting continuous improvement
Leading and improving CHEP New Zealand's Quality Management System
Driving quality performance across Service Centres, logistics and supply chain partners
Building capability and accountability across leaders and teams
Leading investigations, root cause analysis and improvement initiatives
Supporting audits, certification requirements and compliance activities
What will make you successful
You'll be someone who:
Brings energy, curiosity and a passion for improvement
Is comfortable engaging people at all levels of the organisation
Can influence without direct authority and create commitment to change
Builds credibility and strong working relationships quickly
Maintains high standards while working collaboratively with others
Simplifies complex quality requirements and makes them practical
Is equally comfortable developing strategy and solving operational issues
Uses data and insight to drive meaningful improvement
What you'll bring
You'll have experience leading quality, compliance and operational excellence within a complex operational or manufacturing environment. You'll also have experience improving quality systems, leading audits and investigations, and delivering results through collaboration.
A relevant tertiary qualification is preferred although not essential, with experience in supply chain, logistics, manufacturing or asset intensive operations highly regarded. Qualifications or experience in ISO 9001, Lead Auditor, HACCP, Six Sigma, Continuous Improvement or Operational Excellence would be advantageous.
You’ll bring a practical, solutions focused approach with a willingness to roll up your sleeves and work closely with operational teams.
The opportunity
Success in this role will be measured by your ability to create clarity around what great quality looks like, strengthen capability and accountability, and help embed quality into the way we work every day.
If you're an experienced quality leader who combines technical credibility with influence, the ability to balance this alongside customer needs and operational demands, together with a passion for continuous improvement, we'd love to hear from you.
Please include a covering letter with your resume outlining how your skills, qualifications and experience address the above criteria. Applications may be reviewed as they are received, so don't delay.
In order for your application to be considered, you must have the right to work in New Zealand. We are unable to offer Immigration sponsorship for this role.
About CHEP, A Brambles Company
CHEP is a global leader in supply chain solutions. Together with producers, manufacturers, retailers, and logistics partners, CHEP advances the smart and sustainable movement of goods across more than 60 countries.
Powered by its share, repair and reuse network of connected pallets, crates, and containers, CHEP helps businesses optimise their supply chains to reduce costs and minimise the environmental impact of their operations.
CHEP pairs its leadership in circularity, which helps tackle emissions, waste, and single-use packaging, with a focus on resilience, to build future-ready supply networks through data, scale and collaboration.
With its operational excellence trusted by the world’s top brands, CHEP primarily serves customers in the consumer staples (e.g. dry food, grocery, household products, health and personal care, fresh produce and beverage), retail, automotive and general manufacturing industries.
A part of the Brambles Group, CHEP manages ~347 million pallets and containers through a network of 750+ service centres, employing approximately 11,000 people worldwide with its largest operations in North America and Europe.
For more information, visit www.chep.com.
Here in New Zealand, CHEP touches every stage of the Food Supply Chain; domestically from the farm to supermarket shelf and internationally our global capabilities support the delivery of New Zealand produce around the world.
CHEP New Zealand is an accredited Top Employer and offers a range of employee benefits including a competitive salary, bonus opportunities, a supportive learning and development culture and a wide range of opportunities to assist you in achieving your career aspirations. CHEP New Zealand, as part of Brambles, provides you unparalleled opportunities to advance and accelerate your career and is large enough to take you anywhere and small enough to make sure you get there. With a focus on career pyramids instead of ladders, we move our people up and across functions and companies to deepen their transferable skills and acquire broader business experience.
Benefits:
Paid volunteer leave for those who wish to volunteer their services to a community organisation – 3 days per annum
Reward and Recognition Program to celebrate outstanding achievements of our people through a number of different delivery methods
Employee discounts with a range of partners
Unparalleled opportunities to advance and accelerate your career
Attractive options to purchase Brambles shares
Our team boasts a friendly and fun culture that celebrates successes, with award winning engagement and enablement, and results achieved through collective intelligence, collaboration and teamwork.
With a highly inclusive workplace rich in diversity, CHEP New Zealand celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve.
Join our team to be part of an international growth company with an advantaged and highly sustainable business model. You’ll be working for a company that is changing the way goods get to market. You’ll optimize 300,000 supply chains instead of just one. You’ll join an efficient and collaborative team who punches above its weight. You’ll be working for the good of humanity.