Account Manager – Internal Sales
RSEA Safety is one of Australasia's leading safety retailers, supplying high-quality workwear, PPE and safety equipment across retail, B2B and Hire channels.
With a growing presence across New Zealand, we continue to invest in our people and customer relationships, creating opportunities for driven sales professionals to make a real impact across our growing customer base.
The Role
An opportunity has become available for a results-driven Account Manager – Internal Sales to join our Direct Sales team on a full-time permanent basis, based in Manukau, Auckland.
Reporting to the Sales Manager, you'll manage and grow an existing portfolio of small to medium-sized businesses, acting as their primary point of contact and trusted advisor across our full range of workwear, PPE and safety solutions.
This is a high-impact role where you'll balance strong relationship management with a commercial focus on growth—identifying new opportunities within your portfolio, driving category expansion and delivering against revenue and gross profit targets.
Key Responsibilities
Sales & Account Growth
Manage and grow an existing portfolio of SMB customers.
Achieve monthly, quarterly and annual sales and gross profit targets.
Identify and secure category growth opportunities within existing accounts.
Maintain an accurate and active sales pipeline.
Customer Relationship Management
Act as the primary point of contact for customers across procurement, HSE and operational teams.
Build long-term relationships through regular engagement and account reviews.
Manage pricing, quotations and margin performance.
Drive customer retention and maximise account value.
New Business & Category Expansion
Identify and convert new business opportunities within your portfolio.
Drive cross-sell and upsell opportunities across multiple product categories.
Monitor performance across revenue, margin and product mix.
Product & Industry Expertise
Provide guidance on PPE, workwear and fit-for-purpose safety solutions.
Stay up to date with industry standards and product developments.
Participate in supplier training and product education.
Team & Stakeholder Collaboration
Work closely with Customer Service, Business Development Managers, Retail Stores and Support teams.
Contribute to continuous improvement initiatives.
Maintain compliance with company policies and health and safety requirements.
About You
Previous experience in B2B sales or account management.
Strong relationship-building and communication skills.
Demonstrated ability to grow customer accounts and achieve sales targets.
Commercial mindset with an understanding of pricing and margin.
Experience using CRM systems such as HubSpot, Salesforce or Microsoft Dynamics or previous experience using Pronto.
Organised, proactive and capable of managing multiple customer relationships.
What We Offer
Opportunities to grow existing accounts while developing new business.
Ongoing product and sales training.
Career development opportunities within a growing trans-Tasman business.
A collaborative and supportive team environment.
Employee product discounts.
How to Apply
If this sounds like an opportunity of interest, please apply via SEEK or contact [email protected] for a confidential discussion.