About the role
The High and Complex Needs Support Facilitator plays a critical role in supporting people with intellectual disabilities and complex support needs to live meaningful, self-determined lives within their homes and communities. Working within Aspire's Vision, Values, Philosophy, Strategic Direction, and PATH Framework, this role is responsible for delivering highly individualised, person-centred supports that enable people to achieve their goals, aspirations, independence, wellbeing, and full participation in community life.
The role requires advanced skills in positive behaviour support, risk management, relationship building, advocacy, health coordination, and crisis response. The successful candidate will work alongside people, their families/whānau, advocates, multidisciplinary professionals, and community stakeholders to ensure high-quality outcomes are achieved.
This role supports individuals who may present with intellectual disabilities, Autism Spectrum Disorder (ASD), mental health challenges, dual diagnosis, complex behavioural support needs, forensic backgrounds, physical disabilities, sensory impairments, high personal care requirements, complex medication and health management needs, and communication challenges.
Key responsibilities
Deliver individualised supports aligned with each person's goals, strengths, preferences, and aspirations
Support individuals to exercise choice, control, and self-determination
Implement personalised support plans and behaviour support plans
Encourage independence and skill development
Assist with activities of daily living as required
Implement Positive Behaviour Support (PBS) strategies and respond appropriately to behavioural escalation
Support people with complex health conditions and personal care requirements
Administer medication in accordance with policy and legislation
Coordinate and attend medical appointments
Monitor changes in physical, emotional, and mental health
About you
Demonstrates an understanding of Health and Safety policies and procedures
Complies with Aspire's incident reporting policy
Completes emergency management procedures and compulsory/compliance education and training
Ensures safety and compliance with medication, following Aspire Policy and Procedures
Maintains and/or extends personal knowledge and skill base required for effective performance
Have a Certificate in Health and Wellbeing or willingness to study towards one
Demonstrates behaviour that recognises and is consistent with Equal Employment Opportunities (EEO) principles and practices
Builds and maintains productive working relationships
Demonstrates cultural appropriate behaviour
Acknowledges and understands the historic, current and future implications of partnership and practice through Te Tiriti o Waitangi (Treaty of Waitanui)
You must have
The availability to work a flexible roster, including days, evenings, sleepovers and weekends.
Proficient written and spoken English
You must possess a full driver's licence and demonstrate confidence and capability when driving larger vehicles and transporting people (please note that applicants who hold a learners or restricted license cannot be considered)
Benefits
$200 towards your annual health check
Long Service awards
EAP service available for your mental wellbeing
Staff benefit card with discounts at participating retailers
About us
Aspire's vision is people living life to the fullest. The organisation is committed to believing in the best of people and focusing on developing their skills and abilities. Aspire believes that all people have a valuable role to play in their community and that when people are placed at the heart of everything they do, they can only get it right. The organisation's values are Excellence, Partnership, Innovation and Kindness, with a purpose of making a positive difference in people's lives every day.
You will need to satisfactorily pass a Police Check and Oranga Tamariki Check.
We are keen to hear from applicants right now, so click "Apply Now".
PLEASE NOTE, THAT DUE TO THE NUMBER OF APPLICATIONS WE RECEIVE, WE WILL ONLY BE CONTACTING SUCCESSFUL CANDIDATES
ANZSCO CODE - 423313 - Personal Care Assistant
Closing Date: 21 November 2026