Do you enjoy building relationships, solving problems, and helping people feel confident about their financial decisions? As a Personal Banker with First International Bank & Trust, you will help individuals and businesses manage their accounts, complete important banking requests, and find financial solutions that fit their needs. This opportunity is open to candidates with different levels of customer service and banking experience. We are willing to train someone who brings strong customer service skills, attention to detail, and a genuine interest in helping people. Candidates with previous banking and account-opening experience may be considered at a more experienced level based on their ability to independently support consumer and business customers. Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. To support customers and branch operations, regular availability during these hours is required. Key Responsibilities: Build relationships with new and existing customers by learning about their personal or business banking needs. Provide friendly, professional service in the branch lobby and drive-up. Accurately process deposits, withdrawals, payments, transfers, check cashing, and other financial transactions. Open and maintain consumer and business deposit accounts, based on experience and training. Interview customers, gather required documentation, and explain account requirements and bank policies. Recommend products, services, and digital banking tools that align with each customer’s needs. Connect customers with specialists in lending, mortgage, treasury management, wealth management, and other areas of the bank. Respond to account questions and research more complex service issues. Verify customer identification and follow procedures designed to protect customers and the bank from fraud. Maintain accurate documentation and follow bank policies, procedures, internal controls, and regulatory requirements. Protect confidential customer and bank information. Support branch operations, including maintaining and balancing a cash drawer when assigned. Qualifications: High school diploma or equivalent. Previous customer service, retail, hospitality, cash-handling, or related experience preferred. Previous experience working in a bank or other financial institution is preferred but not required. Comfortable working with numbers, computers, detailed documentation, and confidential information. Candidates considered at the more experienced level should also demonstrate: Previous customer service and cash-handling experience. Experience opening or maintaining consumer or business deposit accounts. Working knowledge of banking products, account documentation, customer identification, and fraud-prevention procedures. Proven ability to independently identify customer needs, recommend appropriate solutions, and make referrals to other areas of the bank. What Will Help You Succeed: Customer Focus: You take time to understand what customers need and make sure customers feel welcomed, respected, and supported. Relationship Building: You develop trust, ask thoughtful questions, and look for appropriate ways to support customers beyond the immediate transaction. Accuracy: You pay close attention to details when working with money, accounts, documents, and confidential information. Communication: You listen carefully and explain banking products, policies, and next steps in a clear and approachable way. Judgment and Integrity: You follow established procedures, protect customer information, and do the right thing even when the branch is busy. Adaptability: You are comfortable learning new systems, products, procedures, and responsibilities. Initiative: You recognize what needs to be done, take ownership, and follow through.