Nāu te rourou, nāku te rourou ka ora ai te iwi – with your basket and my basket the people will thrive.
He kōrero mō mātou | About Us
We believe that everyone deserves a place to call home! We empower families to live well ... Help us build a future where every Whānau has a place to stand. Here at Monte Cecilia Housing Trust (Monte), we provide Transitional and Community/Social Housing; and have offices in Māngere, Onehunga, and Manurewa.
He kōrero mō te tūranga | The Role
Your core focus as Transitional Housing Navigator (called a Whānau Support Coordinator here at Monte), is to get the necessary supports in place for Whānau in transitional housing so that they can access longer term housing opportunities. On a day to day basis you will:
Conduct comprehensive assessments of housing using the Te Whare Tapa Wha model
Develop family-led support plans and realistic goal setting
Coordinate services and referrals (health, budgeting, parenting, etc.)
Advocate with and for Whānau with external agencies and systems
Track progress, manage risk, and ensure safety
Collaborate with our tenancy team to prepare households for tenancy sustainment and exit planning
Maintain accurate records in line with compliance requirements
He kōrero mōu | About You
You will have a minimum of 3 years in social work, community development or similar, and mental health & addictions certification; and:
Be Culturally Responsive: Have experience building rapport across cultures, with proven experience supporting Māori, Pacific, and migrant communities.
Have a Good Understanding of the Housing sector: Including Ministry of Social Development and Kāinga Ora operate; and understand the realities of housing support in NZ.
Be Outcome-Oriented: Have solid experience achieving practical progress with the Whānau you support.
Have Risk Assessment Skills: Strong expertise assessing for and manage risk, including completing relevant documentation; and escalating appropriately .
Be Skilled in De-escalation: Able to stay calm and respond constructively when Whānau are distressed, angry, or overwhelmed; understanding that your personal safety is paramount.
Have Organisation and Administration Competency: Including confidence with relevant software and databases; and keeping a busy workload in hand.
Be Empathetic and Resilient: Have heart, while understanding the demands of the mahi; and be able to maintain strong professional boundaries throughout.
Have the Right to work: You need to have and maintain a legal right to work in New Zealand (e.g. New Zealand citizen, resident, valid work visa).
…Desirable: A qualification in social services and / or housing. ...Knowledge of Te reo Māori, Pacific or other languages would be an added bonus!
Ko tā mātou mahi | We offer
Here at Monte, we live our values of Tūmanako, Kotahitanga, Manaakitanga, Tika and Tū Pono Toa. We are passionate, inclusive, hard working, and believe that our strength is the sum of all of our parts. Together we strive to see great outcomes for our Whānau. In return, we offer:
The opportunity to make a meaningful difference on a daily basis.
A competitive remuneration package.
Regular opportunities for training and development.
Extra days off - Health & Wellbeing leave + Birthday Day leave.
Subsidised group health insurance scheme, annual flu vaccination; & EAP.
Access to pool vehicles to conduct your tenant visits.
An annual shutdown each year so that you can have a proper break.
Hei mahi kōtahi tātou | Let’s work together!
To submit your application, click on the “apply for this job” button. Please:
Include a current and up to date CV, and
Include a Cover Letter that explains why you are interested in this role and how you meet the above criteria set out in this advert.
Please be aware, we are currently experiencing high volumes of applications. We will be only be reviewing applications that include an up to date CV and cover letter. Applications will remain open until we have filled this vacancy.