Key Responsibilities: * Driving HR Operations and IR initiatives at River Factory * Oversee all necessary paperwork, employee communications, benefits maintenance, leave tracking and management reports * Handling complaints and managing grievance procedures * Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff at the factory * Collating and analysing employee feedback across all levels on a regular basis and revising people programmes and policies * Work to improve communication, cooperation and planning in the HR Office * Assist in the development of HR, IR and ER labour protocols, operating procedures and handbooks * Assist in the organisation and induction of new staff on the code of conduct, HR and IR protocols and operating procedures during orientation Ideal Candidate: * Up to 4 years of experience in HR Operations and Industrial Relations * Fluent in English, Kannada, Malayalam, Tamil, and Telugu * Hands-on expertise in HR paperwork, benefits, and leave tracking * Strong background in managing workplace grievances and resolving conflicts * Knowledge of factory labour laws, compliance, policies, and protocols * Skilled in analysing employee feedback to improve HR programmes