Store Manager – Sales & Showroom | Dunedin
$75,000 guaranteed annualised earnings for your first 12 months | OTE $95,000–$130,000
HotSpring Spas South Island is looking for a capable salesperson and team leader to take responsibility for our Dunedin showroom.
You’ll personally sell, coach your team and build a store customers enjoy visiting. Your contribution will be visible in the customer experience, the showroom standards and the sales results—and rewarded through commission and performance incentives.
What the role looks like
You’ll be based in the Dunedin showroom, initially working a minimum of 40 hours per week across five rostered days, including weekend work.
Your working week will include:
Welcoming customers, understanding their needs and helping them choose the right spa.
Explaining product value, handling objections and confidently asking for the sale.
Following up enquiries by phone, text and email, with clear records and next steps in RADAR.
Using quieter periods to develop your pipeline, reconnect with suitable past enquiries and build local relationships.
Coaching the team and taking responsibility for showroom presentation, stock organisation and daily operations.
Reviewing sales performance and acting on opportunities to improve.
You’ll take an active role on the showroom floor, with responsibility for both your own sales and the team’s results.
An earnings package explained clearly
Your package includes a $65,000 annual base salary, with a commission guarantee bringing your minimum annualised gross earnings to $75,000 from day one for the first 12 months.
The guaranteed commission component counts towards commission earned. You can increase your earnings through sales commission and quarterly performance incentives linked to agreed targets.
OTE is $95,000–$130,000+, including salary, commission and applicable bonuses. Actual earnings depend on performance.
You’ll receive structured training in our products, sales process, RADAR and showroom operations.
Who could succeed here
You could be an experienced store manager, an assistant manager ready to step up, or a consultative salesperson with demonstrated leadership experience.
Experience in automotive sales, furniture, appliances, home improvements, property or another considered-purchase environment could transfer well. Previous spa industry experience is not essential.
We’re looking for evidence that you can:
Build customer trust and turn enquiries into sales.
Follow through consistently and keep accurate records.
Use computer systems confidently.
Coach others, accept feedback and maintain clear standards.
Work independently and take responsibility for the daily details.
Connections across Otago and Southland would be an advantage.
Apply
Please submit your CV and a cover letter outlining a sales achievement you’re proud of and the leadership experience you would bring to our Dunedin store.
Address your cover letter to Nicholas Davies, Chief Operations Officer, and include the word Merlin at the bottom of your cover letter.
If you’re currently employed, let us know a suitable time to contact you.