Come join our team at Three Oaks Hospice and our sister companies. We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care.
Together, we share a unified mission to deliver best-in-class care to patients and families. While each organization maintains its own identity and local culture, we operate as one connected network—using shared systems and support to create a smooth, consistent, and candidate-friendly hiring experience.
Why Work for Us:
We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you’re looking for purpose, stability, and growth, this is the place to be. Join our team!
Position Summary: The Area Sales Manager leads a small team of Community Liaisons while personally managing an assigned territory and strategic referral accounts. This field-based leader is accountable for individual and team referral, admission, and census growth goals through effective relationship development, consistent sales execution, and hands-on coaching.
Essential Duties:
Personal Sales and Account Development
- Manage assigned territory and strategic referral accounts to achieve individual referral, admission, and conversion goals.
- Execute a consistent weekly routing and account development plan, building relationships with hospitals, skilled nursing facilities, assisted living communities, and physician practices.
- Identify referral opportunities, provide education on hospice services, and coordinate with Intake and Clinical teams to address access barriers.
- Maintain timely, accurate CRM documentation and manage expenses and promotional resources within company guidelines.
Team Leadership and Accountability
- Lead, coach, and develop assigned Community Liaisons through weekly one-on-one meetings, regular ride-alongs, and monthly performance reviews.
- Set clear expectations for territory planning, account coverage, interaction quality, CRM documentation, and results.
- Address performance gaps through documented coaching, action plans, and follow-up; partner with the Vice President of Sales and Human Resources on ongoing concerns.
- Support recruitment, onboarding, and development of Community Liaisons, including structured 30/60/90-day onboarding plans.
- Foster a team culture of accountability, collaboration, professionalism, and service.
Area Growth and Collaboration
- Translate market priorities into actionable account plans, territory assignments, and weekly sales activities.
- Use CRM, referral, conversion, and market data to identify growth opportunities, reactivate accounts, and address declining performance.
- Partner with Executive Directors, Intake, and Clinical leadership to align outreach with service capacity, improve referral-to-admission coordination, and resolve account concerns.
- Lead targeted education and outreach initiatives and communicate performance trends, risks, and recommended actions to the Vice President of Sales.
- Conduct sales and referral development activities consistent with company policies, ethical standards, and applicable requirements.
- Perform other duties as assigned.
Qualifications:
- At least three years of hospice or home health sales experience, with demonstrated success growing referrals and admissions.
- Previous sales leadership, mentoring, or field coaching experience strongly preferred.
- Ability to balance personal sales responsibilities with team coaching and performance management.
- Strong relationship development, communication, analytical, organizational, and CRM skills.
- Knowledge of hospice services, referral processes, and eligibility considerations.
- Established referral relationships in the assigned market preferred.
- Bachelor’s degree preferred; equivalent relevant experience considered.