About the role
Working closely with the General Manager and our wider regional team, you will lead the daily operations of our Wellington location, maintaining high standards of service and presentation. This is a hands-on role for someone who combines strong people leadership with sound judgement, excellent organisation and a commitment to exceptional care. You will support your team to deliver thoughtful, personalised funerals while ensuring the location operates efficiently and professionally.
Key responsibilities
Lead the daily operations of our Wellington location, maintaining high standards of service and presentation.
Mentor and develop staff, building confidence, capability and accountability.
Guide families through funeral arrangements with warmth, dignity and attention to detail.
Coordinate workloads and resources, encouraging collaboration across our Wellington, Hutt Valley and Kāpiti locations.
Oversee accurate documentation, financial procedures and compliance with company policies.
Build strong relationships with local communities, service providers and industry partners.
Identify opportunities to improve our service, strengthen community connections and grow the business.
About you
Experience in funeral service, ideally supported by a relevant qualification.
Proven leadership experience, or the ability and readiness to step into a management role.
Strong communication skills and the confidence to have constructive conversations.
Excellent planning skills and a consistent approach to accuracy and deadlines.
Commercial awareness and an understanding of sound financial practices.
Respect for the diverse cultural, spiritual and personal wishes of the families we serve.
A full New Zealand driver licence and flexibility to meet the needs of funeral service, including participation in an on-call roster.
Interested?
Please send your CV and a cover letter outlining your experience, leadership approach and interest in the role to [email protected].
For a confidential discussion, contact Geoff Botherway, General Manager - 021397550
Applications close: 13 November 2026.