About the role

The Warehouse Technician is responsible for ensuring the efficient and accurate management of stock in the Christchurch branch warehouse. This role involves handling both inwards and outwards goods, performing routine stock takes, and maintaining a high level of organisation and reliability in warehouse operations. The Warehouse and Delivery Technician will also ensure the timely and safe delivery of goods to customer sites and provide excellent service by engaging with end users upon delivery. This role requires a strong focus on accuracy, and customer satisfaction.

Key responsibilities

• Tidy and efficient organization of the warehouse including new systems and service stock

• Proper accounting of inwards goods (receipt from suppliers) and outward goods (dispatch to sales orders), including unloading trucks when required

• Regular stock takes of high value items and periodic stock takes of all inventories

• Identification of impending stock outages and coordination with team to restock/reorder

• Safe use of warehouse tools including forklift, pallet jack, racking, ladders, etc.

• Accurately record stock movements using stock management tools like Ostendo and SimPro

• Pick, pack and dispatch customer and internal orders accurately and efficiently

• Coordinate and complete assembly and kitting, including boundary kits, flushing pits and tank customisation

• Engage end users/customers to ensure customer understands the purpose and proper installation/use of the goods

• Other duties as required - small team and an opportunity to learn other aspects of the business

About you

• Restricted driver license (minimum)

• Forklift license

• Knowledge of warehouse and stock management

• Experience with drain laying or civil construction is desirable

• Flexibility and willingness to adjust tasks and priorities based on demand

• Strong analytical and counting skills

• Good interpersonal and verbal communication skills with the ability to engage and educate customers

• Effective time management and strong attention to detail

• Excellent timekeeping and reliability