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Introduction

We are seeking an experienced and results-driven Head of Accounts Receivable to lead and oversee the Accounts Receivable function.

The successful candidate will be responsible for driving effective credit management, optimizing cash collections, managing debtor risk, and ensuring accurate financial reporting. This role requires a strong leader with a proven track record in improving working capital, managing high-performing collections teams, and maintaining excellent customer relationships.

Duties & Responsibilities
  • Oversee the full Accounts Receivable function, ensuring accurate invoicing, account allocations, and debtor reconciliations.

  • Develop and implement effective collection strategies to reduce overdue balances and improve cash flow.

  • Monitor debtor ageing, payment trends, and credit risk exposure.

  • Manage high-risk accounts, escalations, and legal recovery processes where necessary.

  • Drive improvements in Days Sales Outstanding (DSO) and working capital performance.

  • Ensure accurate and timely customer statements and resolution of account queries.

  • Collaborate with Sales and Operations teams to improve collections and manage credit risk.

  • Maintain strong financial controls, compliance, and audit-ready debtor records.

  • Prepare and analyze debtor reports, collection performance, and cash flow trends.

  • Lead, mentor, and develop the Debtors Team, driving accountability and continuous improvement.

  • Identify opportunities for process improvements, efficiencies, and automation.

Desired Experience & Qualification
  • BCom degree in Accounting, Finance, Credit Management, or an equivalent qualification.

  • Minimum 8 years' experience in Accounts Receivable, Credit Control, or Debtors Management.

  • Proven experience leading and managing collections or debtors teams.

  • Strong understanding of credit risk, cash flow management, and working capital optimization.

  • Demonstrated ability to improve collections performance and manage complex customer accounts.

  • Credit Management certification will be advantageous.

Key Competencies
  • Strong leadership and people management skills.

  • Excellent negotiation and debt collection abilities.

  • Sound financial and analytical skills.

  • Strong understanding of credit policies, financial controls, and governance.

  • Excellent communication and customer relationship management.

  • Results-oriented with strong problem-solving abilities.

  • Ability to drive operational improvements and process automation.