Job summary
We are seeking an experienced, highly motivated and dedicated Medical Secretary to provide a high-quality administrative and secretarial service within the EMRS Division.
As part of our dedicated Administration Team, you will work closely with clinical staff to support the delivery of excellent patient care. You will be responsible for a range of medical secretarial and administrative duties, including accurate typing and preparation of clinical correspondence, updating and maintaining patient records, and managing information using the Electronic Medical Record System (EMRS).
You will be a well-organised, professional and dedicated individual who is able to communicate effectively and deal sensitively with patients, relatives and healthcare professionals. You will have excellent attention to detail and be committed to maintaining confidentiality while providing a high-quality and efficient service.
The successful applicant will demonstrate the ability to work effectively both independently and as part of a multidisciplinary team. You will be able to prioritise and manage a varied workload, meet deadlines, and maintain accuracy while working in a busy and demanding environment.
Flexibility, initiative and the ability to adapt to changing priorities are essential, as you will be required to respond positively to the evolving needs of the EMRS Division.
Main duties of the job
- Type statements/medical reports etc and liaise with external agencies as necessary
- Ensure competency in e-mail and other IT packages used by the Trust, including maintaining an up-to-date knowledge and complete competency with EPR (Cerner Millenium system), Rio, and other key systems.
- To respond to e-mail in a timely and appropriate fashion with respect to Trust policy on patient confidentiality and data protection.
- To have knowledge and be competent in identifying patient case notes electronically and in hard copy.
- To receive and deal with patient queries (telephone, written, e-mail and in person) in an appropriate and sensitive fashion, which may include handling complaints - referring them appropriately - and dealing with patients who may be in distress.
- Liaison with the Main Outpatients Department to ensure that all clinics are managed within the specified timeframes and that the EPR waiting list is correctly updated.
- Liaison with service managers and clinicians regarding appointment dates and outcomes of clinics should be added. This could include opening, closing and rescheduling clinics on EPR.
- Diary management, room bookings and organising meetings when required.
- Support for meetings including minute-taking when required.
- To undertake photocopying, faxing and other clerical duties.
- To take responsibility for collection and distribution of the department's mail and other internal documents.
Details
- Date posted: 02 November 2026
- Closing date: 16 November 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £34,186 to £37,389 a year pro rata p.a. inc.
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 293-EMRS2-0643
- Job locations: Homerton Hospital, Homerton Row, Hackney, E9 6SR, United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- Educated to GCSE level
- NVQ Level 3 or demonstrates experience equivalent to this
Skills/ Abilities
Essential
- Competent and proficient in computer skills including Microsoft office
- Excellent organisational and communication skills
- Ability to communicate both verbally and in writing at all levels of the organisation
- Ability to work under pressure and to tight deadlines
- Ability to work on your own initiative
- Good interpersonal skills
- Flexible approach to work
- Sensitive to patient needs
- Able to function as a member of a team
Experience
Essential
- Previous secretarial/admin experience
- Previous experience of working in a health care environment
Desirable
- Experience using PAS/EPR
- Previous experience of working in the NHS
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- Knowledge of office procedures including creating and maintaining adequate filing systems
- Knowledge of medical terminology
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Employer details
- Employer name: Homerton Healthcare NHS Foundation Trust
- Address: Homerton Hospital, Homerton Row, Hackney, E9 6SR, United Kingdom
- Employer's website: https://www.homerton.nhs.uk/