Join our high-performing Go Cover team and help us make a real difference for our clients and dealer partners. At Go Cover, we believe that losing a vehicle shouldn’t derail someone’s life. That’s why we’re on a mission to make insurance simple, supportive, and stress-free, and we need your help to make it happen. You’ll be part of a close-knit, energetic team that values collaboration, celebrates wins, and supports each other to grow.
A bit about us
Go Cover was established 25 years ago and is one of New Zealand's largest point of sale motor vehicle underwriting agencies. We’re a vehicle insurance facility designed to make our dealers’ lives easier, whilst protecting our mutual client.
Why You’ll Love Working Here
We take care of our people — here’s a taste of what you’ll enjoy:
• Competitive salary, KPIs, and a generous profit-sharing scheme
• Fully funded Health, Life, Travel, Trauma & Income Protection Insurance
• Three Wellness Days to recharge and reset
• Ongoing career and personal development opportunities
What you’ll be doing:
You’ll be the heartbeat of our client support operations, helping clients and dealer partners navigate their insurance needs with confidence and care. As our new Outbound Calling Specialist, you’ll be the friendly first point of contact for our clients and dealer partners, keeping things running smoothly and ensuring every interaction is a great one. Calling our existing clients, you will manage and action policy amendments, while also being the first step in resolving any queries.
Key Responsibilities include:
• Proactively managing outbound calls to our valued clients
• Keeping databases updated with accurate information
• Keeping your eye open for optimising efficiency in our processes
Hours for this role:
This role follows specific hours so we can be there when our clients need us most, working Wednesday to Friday 10.00am to 6.00pm, and Saturday and Sunday 9.00 am to 5.00 pm.
What you will bring:
You’re someone who loves helping people, stays calm under pressure, and takes pride in getting the details right. You’re organised, upbeat, and ready to roll up your sleeves.
Our Ideal Person:
This role is suited to an individual who prides themselves on providing a high level of customer service and enjoys a fast paced, busy role. Having some insurance industry experience would be great, as you'll be even quicker picking thing up, but this is not essential, we can teach you the important bits!
We have a great team and a supportive culture with plenty of opportunities for development. If this sounds like your kind of role, don’t wait - apply now!
A bit about us
Go Cover was established 25 years ago and is one of New Zealand's largest point of sale motor vehicle underwriting agencies. We’re a vehicle insurance facility designed to make our dealers’ lives easier, whilst protecting our mutual client.
Why You’ll Love Working Here
We take care of our people — here’s a taste of what you’ll enjoy:
• Competitive salary, KPIs, and a generous profit-sharing scheme
• Fully funded Health, Life, Travel, Trauma & Income Protection Insurance
• Three Wellness Days to recharge and reset
• Ongoing career and personal development opportunities
What you’ll be doing:
You’ll be the heartbeat of our client support operations, helping clients and dealer partners navigate their insurance needs with confidence and care. As our new Outbound Calling Specialist, you’ll be the friendly first point of contact for our clients and dealer partners, keeping things running smoothly and ensuring every interaction is a great one. Calling our existing clients, you will manage and action policy amendments, while also being the first step in resolving any queries.
Key Responsibilities include:
• Proactively managing outbound calls to our valued clients
• Keeping databases updated with accurate information
• Keeping your eye open for optimising efficiency in our processes
Hours for this role:
This role follows specific hours so we can be there when our clients need us most, working Wednesday to Friday 10.00am to 6.00pm, and Saturday and Sunday 9.00 am to 5.00 pm.
What you will bring:
You’re someone who loves helping people, stays calm under pressure, and takes pride in getting the details right. You’re organised, upbeat, and ready to roll up your sleeves.
Our Ideal Person:
This role is suited to an individual who prides themselves on providing a high level of customer service and enjoys a fast paced, busy role. Having some insurance industry experience would be great, as you'll be even quicker picking thing up, but this is not essential, we can teach you the important bits!
We have a great team and a supportive culture with plenty of opportunities for development. If this sounds like your kind of role, don’t wait - apply now!