About Us
Join a team that’s making a real impact! At Visentia, we combine technical expertise, innovation, and customer focus to help industries use water more efficiently and sustainably. Guided by our motto Better Water, Better Lives, we create solutions that support people and business. With local roots and global experience, we deliver innovative approaches that boost efficiency, protect assets, and support sustainability. If you're passionate about making a difference, we’d love to welcome you aboard.
The Role
We are looking for a motivated Service Technician to join the team at Visentia. This hands-on role will see you working across a variety of industrial sites, delivering water treatment services that help our customers operate safely and efficiently. Working closely with our Account Managers, you'll play a key role in providing exceptional customer service through water sampling, testing, maintenance, and troubleshooting.
This opportunity is ideal for someone who is practical, safety-focused, organised, and takes pride in delivering high-quality work while building strong relationships with customers and colleagues.
On Call Opportunity
This role includes participation in a compensated on-call roster, providing additional earning opportunities while supporting customers when critical issues arise. When rostered, you may be required to respond to callouts and attend customer sites outside normal working hours.
Key Responsibilities include:
Carrying out routine and non-routine water sampling and testing
Assisting with troubleshooting and resolving water system issues
Dosing water systems and transferring chemicals safely
Cleaning and disinfecting water systems
Monitoring equipment alarms and responding as required
Managing field activities using MaintainX software
Providing timely service reports and communicating with customers and Account Managers
Attending required training and development activities
Maintaining tools, equipment, and test kits in a safe, clean, and serviceable condition
Ensuring meters and photometers are calibrated and maintained in accordance with manufacturer requirements
Following all health and safety requirements
About You:
Minimum of 2-3 years’ industrial site experience preferred
Self-motivated, proactive, and well organised
Strong practical and mechanical aptitude
Preferably, experience in industrial, water treatment, manufacturing, or related technical environments
Ability to diagnose problems and develop effective solutions
Excellent communication and customer relationship skills
Commitment to health, safety, and environmental compliance
Ability to work independently while contributing positively to a team environment
A current driver's licence, with the ability to drive both manual and automatic vehicles, and a willingness to travel throughout the assigned territory.
What We Offer:
A safe, supportive workplace culture
Competitive salary and benefits
Health Insurance
Opportunities for training, development, and advancement
Vehicle provided
How to Apply:
If you are interested in the role, please apply by submitting your Cover Letter and Resume.