About the role

You'll be the link between clients, designers, installers and the wider team — helping make sure jobs are booked correctly, information is ready, customers are kept informed, and workflow stays on track. This is a hands-on role for someone who enjoys variety, takes ownership, communicates well and gets satisfaction from keeping things moving.

Key responsibilities

• Looking after clients in person, by phone and by email

• Managing bookings and daily workflow

• Coordinating jobs between clients, design and installation

• Keeping customers updated from start to finish

• Preparing and following up quotes

• Completing invoicing and job administration

• Making sure artwork, approvals, materials and job details are ready

• Keeping schedules accurate and realistic

• Maintaining accurate job and customer records

• Helping improve systems and workflow

About you

• Great with people

• Highly organised

• Confident and professional

• Comfortable juggling multiple jobs and priorities

• Strong with follow-up

• Accurate and detail-focused

• Calm when things get busy

• Comfortable using computer systems

• Happy picking up the phone and talking with customers

• Proactive and accountable

About us

WrapTrade is a creative, fast-paced vehicle branding and signage business working across vehicle wraps, fleet graphics, signage, PPF and detailing. We care about good work, strong relationships and doing things properly. We're not a beige corporate office. We like energy, initiative, good communication, teamwork and a bit of personality.

Benefits

• Varied and interesting work

• A creative, modern environment

• Plenty of customer interaction

• Real responsibility

• A role where you can genuinely influence how smoothly the business runs

• A team that values communication, initiative and getting things done