Your Day-to-Day

• Contacting seller of (bidding) and (non-bidding) for appointment scheduling for transaction

  •  individual (local/foreigner)

  • company cars

• Following up and updating latest appointment status of any unscheduled and/or postponed case

• Providing assist on seller inquiry on seller transaction process (if any)

• Request for necessary details for appointment scheduling (hire purchase status, ownership

• status, car status)

• Providing reminder message (in Whatsapp) to seller upon completion appointment scheduling on required documentation required to provide during  transaction

• Checking on customer availability (date and time) and to confirm on transaction

• Updating the accurate details in job sheets for next team reference (Operation Executive)

• Check the customer availability and confirm the appointment date and time

• Check the OE schedule to slot in the appointment according to the location and time

• Following up and liaise within internal team for any pending and required items

  • Down-payment

  • Pending approval cases.

• Check Leads status.

• Check Pending assign leads.

• Check unconfirmed case status.

• Double-check all related approval before scheduling.

• aging (Based on area : KV & Outstation)

• Attend TT Request

• Attend DT's group (Ops,Sourcing,B2B

• Attend inspector's Group (outstation Groups)

• Attend corp request (Schedule booking)

• Find slot for add on cases.

• Update case status(Settlement & Postpone)

• Attend BA's request.

• Attend OE's request.

• Updating rejection Leads

• Double-check on Jobsheet Details

• input PBB DD listing

• Updating names OE Schedule (OS Admin only)

• Attend jobsheet amendment. (if any)

• Check Dealer Allocation (EM Leads)

• Forward email for Corp Case Only